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Guest Service Agent
2 months ago
Indulge in a sanctuary where every aspect caters to your comfort.
At J Dass Residences, we’ve crafted an oasis of luxury, complemented by surroundings that invite exploration. Immerse yourself in unparalleled comfort, both within our walls and in the vibrant locale that surrounds J Dass Residences.
Be a part of opening one of the most unique Hotel and Residence properties in Toronto.
We are currently seeking a Guest Service Agent to join our Hotel and Residence opening Team.
This is an ideal position for an energetic + passionate individual seeking to build their hotel + hospitality career as part of a small team with a focus on providing unique and meaningful experiences for all of our Guests.
**Responsibilities**:
Greeting all guests with enthusiasm, prepared to provide information regarding all aspects of what J Dass Residences has to offer.
Ensures all aspects of room reservation protocol are followed, including bookings, confirmations + cancellation policies.
Follows J Dass Residences check in and out procedures, ensuring mandatory details are covered while building genuine rapport plus relationships with guests.
Responds to all guest requests in a timely manner with follow-up communication to ensure 100% guest satisfaction.
Responsible for monitoring hotel lobby cleanliness and to participate in maintaining high standards of cleanliness at all times.
Have the highest-level comprehension of all J Dass Residences products and offerings.
Must be available to work weekends.
**Requirements**:
Previous experience as a Guest Service Agent
A genuine love of hospitality and a warm engaging spirit
A combination of formal education with some real-world experience
Exceptional written and verbal communication skills
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