Front Desk Agent

5 months ago


Etobicoke, Canada Stay Inn Full time

**Seeking a Front Desk Agent to provide exceptionally, high quality service to all our guests. The position available is a mixture of 7a-3p and 3p-11p.**

General Hotel Information: We have 65 guest rooms, limited service property with one meeting room. An excellent team with a very low turn over rate. All staff have been here for years. Looking to add one more.
- Experience with Hotel PMS. We use Five Star Hotel Systems
- Greet guests and patrons as they arrive
- Ask if guests have a prior booking
- Manage the registration process
- Ask for identification and ensure that the provided credentials are accurate
- Handle guest check-ins and check-outs appropriately
- Operate hotel switchboard, take calls and provide information and transfer calls
- Manage accurate accounting of all rooms
- Provide guests with room keys
- Answer queries regarding the hotel’s services, charges, dining facilities, and travel directions
- Refer guests to appropriate departments to resolve complaints or provide suggestions
- Compute bills and take payments
- Provide guests with directions around the hotel
- Contact housekeeping and maintenance departments when a problem is reported
- Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to
them
- Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
- Inform management of any discrepancies in front desk operations
- Communicate with staff on the previous shift to manage guests’ arrivals and reservations
- Perform cleaning and maintenance tasks on the front desk
- Offer guests advice on local shopping and eating areas
- Issue safety deposit boxes to guests when requested
Previous hotel and accounting experience an asset
- Experience with Hotel PMS. We use Five Star Hotel Systems
- Extremely reliable and dependable
- Experience in a guest services role
- This position requires a friendly, helpful individual who is able to assess the needs of our guests at all times
- Proven ability to be organized, detailed, efficient and work under pressure
- Maintains an appropriate appearance and hygiene when on duty
- Adheres to all hotel policies regarding security, safety procedures, walk-in check in and guest confidentiality
- Applicants need to have a positive demeanor and be a team player
- Must be flexible with shifts, am/pm, weekends and holidays
- Excellent communication skills, speaking, reading and writing
- Needs to be great at multi-tasking with strong customer service skills

Pay: $18.00-$20.00 per hour

Work Location: In person


  • Front Desk Agent

    5 months ago


    Etobicoke, Canada Centurion Asset Management Full time

    **Who We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 280 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...

  • Front Desk Agent

    2 months ago


    Etobicoke, Canada Best Western Premier Toronto Airport carlingview Hotel Full time

    *Overview* *Duties* - Greet guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and direct them appropriately - Assist guests with inquiries and provide information about the hotel facilities and services - Handle guest requests promptly and courteously - Process reservations and cancellations accurately -...


  • Etobicoke, Canada FPDS HUMBERTOWN SUB INC Full time

    Job Title: Front Desk Receptionist **Pay**: $25-30 per hour dependent on experience **Introduction**: Join our dynamic team at Humbertown Orthodontics as a Front Desk Receptionist. We are seeking a friendly, organized, and customer-focused individual to manage our front desk operations. As the first point of contact for our patients, you will play a...


  • Etobicoke, Canada Great Canadian Full time

    **Position Summary** Under the general direction of the Front Office Manager, the Hotel Front Desk Agent is responsible for providing efficient and courteous service to each guest and operate according to the policies, procedures, quality standards and services established by the management team for the satisfaction of internal and external guests. **Key...


  • Etobicoke, Canada Mabelle Dental Full time

    **Job Overview** **Responsibilities** - Greet and welcome visitors in a professional manner, ensuring a positive first impression. - Answer incoming calls, directing them to the appropriate personnel or taking messages as needed. - Perform data entry tasks accurately and efficiently, maintaining up-to-date records. - Manage scheduling and appointments,...


  • Etobicoke, Canada COSMIQ STORE INC. Full time

    COSMIQ STORE INC., a vibrant and innovative company, is currently seeking a Front Desk Receptionist to be the face of our organization. As a Front Desk Receptionist, you will play a crucial role in ensuring a positive and seamless experience for our clients and visitors. **Responsibilities**: - Greet and welcome visitors with a friendly and professional...


  • Etobicoke, Canada Orchid Nails On Bloor Full time

    **Front Desk Receptionist** Have SIN, pay Check English communication with customers Have a little knowledge of nails and experience as a receptionist. Work responsibly. A little computer skills (POS management software) Negotiable salary. Free to use the shop's services: manicure, pedicure The shop is polite and the young workers are very happy, no...


  • Etobicoke, Canada Humber Full time

    **Front Desk Coordinator - Residence - FT Support** - (31002) **Find Your Spot at Humber** At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader...


  • Etobicoke, Canada Mimico Physiotherapy and Chiropractic Clinic Full time

    We are looking for an experienced and dynamic Front Desk Admin/Manager to oversee the day-to-day administrative functions of our clinic. Key Responsibilities: - Customer Engagement: - Greet and welcome patients in a professional, friendly, and engaging manner. - Make small talk to build rapport and create a comfortable environment for patients. -...


  • Etobicoke, Canada New Age Physio Full time

    **New Age Physio is looking to hire a front desk receptionist and patient experience coordinator.** Join our physiotherapist-owned multi-disciplinary clinic and work together with a great health team. - This position would _**not **_be the right one for a full-time student or if you can’t work in the evenings_ **Requirements**: - Excellent time...


  • Etobicoke, Canada CT BAKERY Full time

    **Position Overview**: The Office & Front Desk Administrator is a key member supporting various departments and stakeholders. In this role, you will be the first point of contact for the company and handle general office duties and administrative office support. **Key Responsibilities**: **Office Duties** - Print new PO’s and distribute, enter into PO &...

  • Real Estate Agent

    6 months ago


    Etobicoke, Canada Queensway Real Estate Brokerage Full time

    **Must be a Licensed Real Estate Agent Or Almost Completed Your Licence** No Desk Fees, No Deal Fees, No Fees Period! - Full Training and Ongoing Support (Training and support manager on call) - Full Office Use 24/7 (equipped with desks, wifi, printer/ scanner, private meeting rooms) - In-House Mortgage Brokers to qualify your clients fast - In-House Real...

  • Real Estate Agent

    6 months ago


    Etobicoke, Canada Queensway Real Estate Brokerage Full time

    **Must be a Licensed Real Estate Agent Or Almost Completed Your Licence** No Desk Fees, No Deal Fees, No Fees Period! - Full Training and Ongoing Support (Training and support manager on call) - Full Office Use 24/7 (equipped with desks, wifi, printer/ scanner, private meeting rooms) - In-House Mortgage Brokers to qualify your clients fast - In-House Real...

  • Real Estate Agent

    6 months ago


    Etobicoke, Canada Queensway Real Estate Brokerage Full time

    No Desk Fees, No Deal Fees, No Fees Period! - Full Training and Ongoing Support (Training and support manager on call) - Full Office Use 24/7 (equipped with desks, wifi, printer/ scanner, private meeting rooms) - In-House Mortgage Brokers to qualify your clients fast - In-House Real Estate lawyer - Weekly Rental/ Sales Leads (5-10 per week) - Business Cards...


  • Etobicoke, Canada Great Canadian Full time

    **Position Summary** Under the general direction of the Front Office Manager, the Hotel Front Desk Agent is responsible for providing efficient and courteous service to each guest and operate according to the policies, procedures, quality standards and services established by the management team for the satisfaction of internal and external guests. **Key...

  • Staff, Front Desk

    5 months ago


    Etobicoke, Canada FirstService Residential Full time

    As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills. **Shift Schedule**: Friday and Saturday, 11:00 PM- 11:00 AM **Site Location**:...


  • Etobicoke, Canada New Jain Immigration Services Full time

    *Job Overview* *Responsibilities* - Greet and welcome visitors in a professional manner, ensuring a positive first impression. - Answer phone calls promptly and direct them to the appropriate personnel. - Provide customer service support by addressing inquiries and resolving issues effectively. - Perform data entry tasks accurately, maintaining up-to-date...


  • Etobicoke, Canada Great Canadian Full time

    **Position Summary** Under the general direction of the Front Office Manager, the Hotel Front Desk Agent is responsible for providing efficient and courteous service to each guest and operate according to the policies, procedures, quality standards and services established by the management team for the satisfaction of internal and external guests. **Key...

  • Dental Receptionist

    2 months ago


    Etobicoke, Canada North Etobicoke Dental Office Full time

    We are looking for a friendly, outgoing, and organized individual to join us as a Dental Receptionist/Front Desk Co-ordinator at our North Etobicoke location. **About Us**: We are a well-established, fast-paced practice that takes pride in excellent standards of patient care. Our team is committed to creating a warm and welcoming environment for our...


  • Etobicoke, Canada Great Canadian Full time

    **Position Summary** Reporting to the Reservations Manager, the Reservations Agent will promote our hotels and amenities and complete guest reservations in a courteous, professional manner while providing the highest caliber of service to all potential guests of One Toronto’s hotel facilities. The Reservations Agent is responsible for maintaining the...