Property Administrator
7 months ago
Reporting to the Director of Property Management, the Property Administrator will provide administrative support and assistance to the Property Management Team. The Property Administrator is responsible for a range of tasks for a portfolio of residential and commercial properties.
You will handle various responsibilities, including but not limited to:
- Team Calendar Management
- schedule maintenance techs, schedule repairs, suite turn work, meeting bookings
- Monitor calendars to ensure team keeps on task
- Tenant Communication
- Prepare Notices to Tenants for upcoming projects, procedure changes, water shutdown, and 24-hour access notices.
- Respond to minor tenant disputes with regulated pre-approved correspondence (noise complaints, garbage pick-up, groundskeeping), and notify the proper manager.
- Distribute communication to tenants as instructed by the Management Team.
- Communicate with tenants as required (work completed follow up, work scheduled dates, etc).
- Schedule Maintenance Manager to complete unit inspections for vacating tenants
- Accounting
- Notify PM’s of any urgent matters that may come in while the PM is on the road.
- Work alongside the Property Manager for rent collection
- Deliver chargeback invoices to corresponding tenants, and follow up accordingly.
- Code contract invoices as per approved budget and GL codes.
- Process credit card statements as necessary.
- Prepare Notice of Defaults, Bailiff Letters, and Residential eviction notices.
- Prepare Notice of Rent Increase - Residential units with list coming from PM team.
- Administrative
- Organize property management files on the server to ensure items can be found accordingly.
- Scanning and processing documents as needed.
- Update emergency contact details for after-hours contractors.
- Create and circulate DocuSign for contracts, lease agreements.
- Process credit checks for new tenants
- Assist with mailouts
- Administer meeting minutes
- Assist the Office Manager and receptionist with covering phones, and answering the doorbells as needed.
- Maintain spreadsheets for tenant insurance, fire safety, tenant/contractor emergency contacts, etc.
- Leasing
- Post and monitor ads for upcoming residential vacancies, schedule unit showings, and attend.
- Process vacate notices for residential - close out tenant file, update spreadsheets
- Prepare Commercial Lease Agreements, Renewals & Lease Proposals.
- Prepare Residential Lease Agreements and corresponding documents.
- Create Commercial Lease Abstracts for renewals.
- Schedule contractors for residential suite turn work.
Qualifications;
- Minimum 3 years of Property Management experience, preferably with a mixed portfolio is required;
- Exceptional written and oral communication skills;
- Excellent organizational skills with a strong ability to multi-task;
- Strong command of MS Office products: Outlook, Word, Excel, PowerPoint;
- Detail-oriented
- Strong follow-up skills.
- Experience with Yardi property management systems is considered an asset.
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