Customer Service Representative

1 month ago


Coquitlam, Canada Atlas Pest & Wildlife Control Full time

**Company description**
Atlas Pest and Wildlife Control is an industry leader in Metro Vancouver. We take pride in our hard work and our guarantee that we will get the job done no matter what pest problem you face. Having over 100 years of combined experience working in Metro Vancouver, we know pest problems and have the most advanced and environmentally conscious services available.

**Job description**

**Key Responsibilities**:

- Attending to customers and assessing their needs or desire in order to recommend the appropriate service.
- Learn pest knowledge to be able to provide information about our product and service and answer any questions from customers.
- Provide technician support regarding service questions, processing payment or scheduling questions.
- Learn the in house software system used for scheduling services/quotes
- Organizing technicians schedules for route optimization
- Handle customer requests and/or complaints by providing solutions, often within a time limit to ensure the customer is satisfied.

All new hires receive hands-on learning through our in house training program.

This position involves being able to multitask, organizational skills, being quick on your feet for problem solving and most importantly customer service abilities.

**What do you need to get started?**:

- Minimum 1 year experience working in a customer service position
- Experience working with a trade and/or service company will be considered an asset
- Grade 12 Diploma or equivalent.
- Cheerful, positive and respectful attitude
- Strong verbal and written communication skills
- Strong work ethic
- Ability to prioritize and multitask
- Passionate about providing excellent customer service
- Attention to detail to provide written and verbal communication to customers
- Strong organizational skills to be able to keep up with various customer and technician needs in a timely manner
- Abilities to use basic Microsoft Office programs and basic computer skills
- Patience to be able to stay calm in an intense environment
- Adaptability and flexibility in order to deal with different situations

**Additional Information**:

- Working Schedule - Tuesday to Saturday (during training period schedule will be Monday to Friday)
- Health and Dental Benefits available after probation period.
- Monthly gym membership allowance.
- Monthly cell phone allowance.
- All in house training provided.
- Criminal Record Check required.
- Pension available (after 2yrs of active employment)

**Job Types**: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2024-10-27
Expected start date: 2024-11-18



  • Coquitlam, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in Coquitlam is looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer transactions, providing exceptional customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle...


  • Coquitlam, British Columbia, Canada B.C. LTD. Full time

    About B.C. LTD.B.C. LTD. is a reputable organization seeking a skilled Customer Service Representative to join our team.Job SummaryWe are looking for an experienced and friendly individual to work as a Customer Service Representative, providing top-notch service to our customers in a fast-paced retail environment.Key ResponsibilitiesProcess payments...


  • Coquitlam, Canada Benjamin Moore Vancouver Full time

    **WHO WE ARE** The Benjamin Moore Vancouver group has been selling paint and decorating products in the Greater Vancouver Area for over 20 years. Starting from a single store at the tail end of the 90s, the group has grown to be Western Canada’s largest Benjamin Moore retail group by focusing on excellent customer service and evolving its assortment and...


  • Coquitlam, British Columbia, Canada Safe Fleet Full time

    About the RoleAt Safe Fleet, we're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you'll be responsible for providing exceptional support to our customers, processing sales orders, and creating proposals to meet their needs.Key ResponsibilitiesProvide outstanding customer...


  • Coquitlam, Canada GFL Environmental Inc. Full time

    **GFL Environmental** is looking for a **Customer Service Representative** to join our team in **Coquitlam, British Columbia!** The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a...


  • Coquitlam, Canada Waste Connections of Canada Full time

    **Waste Connections of Canada** is a leading non-hazardous solid waste management in North America. We are looking for a SAFETY inclined, energetic, autonomous, and proactive team player who is capable of making a difference in his/her team and community. We have an immediate opening for a **Customer Service Representative (CSR)** at our office in...


  • Coquitlam, Canada Waste Connections of Canada Full time

    Waste Connections of Canada is a leading non-hazardous solid waste management in North America. We are looking for a SAFETY inclined, energetic, autonomous, and proactive team player who is capable of making a difference in his/her team and community. We have an immediate opening for a Customer Service Representative (CSR) at our office in Coquitlam,...


  • Coquitlam, Canada Camfil Canada Inc Full time

    **About us** Camfil is a global leader in clean air solutions and a leading manufacturer of premium clean air products and has been helping people breathe clean air for more than half a century. We firmly believe that the best solutions for our customers are the best solutions for the planet too. Job Overview: We are seeking a highly motivated and...


  • Coquitlam, Canada Camfil Canada Inc Full time

    **About us** Camfil is a global leader in clean air solutions and a leading manufacturer of premium clean air products and has been helping people breathe clean air for more than half a century. We firmly believe that the best solutions for our customers are the best solutions for the planet too. Job Overview: We are seeking a highly motivated and...


  • Coquitlam, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a Customer Service Representative to work at our food counter in Coquitlam. As a key member of our team, you will be responsible for taking customer orders, preparing food items, and providing excellent customer service.Key Responsibilities:Taking customer orders and preparing food items to their specifications.Maintaining a clean and...


  • Port Coquitlam, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Service Representative to join our team at beBee Professionals in Port Coquitlam. As a Customer Service Representative, you will be responsible for taking customer orders, preparing food items, and providing excellent customer service at our food counter.Key Responsibilities:Taking customer orders and preparing food items...


  • Coquitlam, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. Key responsibilities include handling customer inquiries, providing product information, and resolving complaints in a timely and professional manner.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide information about...


  • Coquitlam, Canada SureWerx Full time

    SureWerx is a national supplier of tool, equipment, and safety product lines for the Canadian and US markets. Our range of products include abrasives, air tools, hand tools, material handling, lifting equipment and safety apparel and products. Our USA headquarters is in Elgin, Illinois, the Canadian location is headquartered in Vancouver, Canada with six...


  • Coquitlam, British Columbia, Canada Safe Fleet Full time

    About Safe FleetWe make fleet vehicles – and everyone in and around them – safer. Our fleet safety platform brings together best-in-class products, ground-breaking technology, and a 100-year history of fleet know-how and innovation to solve the world's biggest fleet safety problems.Our core value is safety. Without safety first, efficiency and...


  • Coquitlam, Canada Motion Full time

    **SUMMARY**: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. **JOB DUTIES**: - Responds to basic customer inquires regarding products, provides quotes, and handles order entry. - Influences Motion Industries' gross profit through negotiating the sale...


  • Coquitlam, Canada Distribution International Full time

    About Your Future with Crossroads C&I Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a _“Great Place to Work”_ of value to you? Look no further! At Crossroads C&I, you will be part of a diverse and inclusive team...


  • Coquitlam, Canada Sharons Insurance Services LTD. Full time

    *Responsibilities* - Analyze customer inquiries and provide appropriate solutions - Assist customers with product information, sales inquiries, and order processing - Utilize phone etiquette to handle incoming calls professionally - Communicate effectively in English; KOREAN proficiency is a plus - Upsell products and services to maximize sales...


  • Coquitlam, British Columbia, Canada Triple O's Full time

    Are you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are ever the same?As a Customer Service Representative at Triple O's, you'll be the face of our brand, greeting guests and providing a warm and welcoming experience that sets the tone for their visit.Responsibilities...


  • Coquitlam, British Columbia, Canada M2 Distribution Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at M2 Distribution Ltd. The ideal candidate will be fluent in English, both writing and speaking, with proficiency in Microsoft Office applications and excellent customer service skills.Key Responsibilities:Handle customer inquiries and resolve issues through various...


  • Coquitlam, Canada BMO Financial Group Full time

    1161 The High Street, Unit 1 Coquitlam British Columbia,V3B 7W3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...