Global CRM Specialist, E-commerce

6 months ago

Montréal, Canada BRP Full time

We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family.

**YOU'LL HAVE THE OPPORTUNITY TO**:
Strategy

Working alongside the CRM and brand marketing teams (Ski-Doo, Sea-Doo, Can-Am Off-Road, Can-Am On-Road, Marine group), you will:
Participate and lead various projects.

Work closely with different teams to execute and align vision with brand strategies.

Analyze campaign results and share recommendations.

Play a key role in lead acquisition to maintain a healthy database.

Build and optimize the consumer journey through personalized touchpoints and content.

Foresee and share best practices to bring innovation and increase programme performance.

Processes

Working alongside your team members and partners, you will execute marketing automation processes that will support brands to:
Plan, execute, and optimize multi-channel campaigns from beginning to end.

Ensure quality control for CRM campaigns and make sure they are delivered on time.

Standardize acquisition processes throughout brands and regions.

Maintain, improve and monitor the lead management system.

Help align internal and external teams on priorities and roadmaps.

A/B Testing global campaigns.

Qualify leads and manage opportunities to ensure conversion.

Responsible for day-to-day operations of the CRM tools.

Ensure deliverability and monitor IP reputation.

Culture

**Working alongside your team members and partners, you will**:
Elevate marketing competencies through an active and informed global marketing community.

Participate in workshops and training aligned with the vision.

Support initiatives to develop and propel a unique and engaging CRM culture globally.

YOU WILL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:
A bachelor’s degree in marketing or a related field.

At least 3 years of experience in customer relationship management or e-commerce.

Knowledge of Adobe campaign solution or Salesforce required.

Accustomed to HTML and JavaScript.

Fluent in both written and spoken English and French.

Eagerness to engage and innovate.

The ability to work in collaboration with different divisions of the organization.

Good communication skills.

Great problem-solving skills and creativity.

Detail-oriented with a critical degree of accuracy.

The ability to prioritize work and manage multiple tasks simultaneously, while adhering to deadlines.

The ability to lead medium-scale projects.

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let’s start with a strong foundation — You want it, we have it:
**Annual bonus**: we work hard, and we know it. This yearly thank you is our way to fuel your dreams.

**Generous paid time away**: winding down is as important as creating the future of recreational products.

**Pension plan**: we want to make sure you’ll enjoy retirement; we’ve got you covered.

**Collective saving opportunities**: being part of BRP allows you to tap into the strength of our saving programs.

**Industry leading healthcare**: fully paid by BRP, this program is here for you, whatever happens, so you can focus on what matters.

**What about some feel good extras**:
**Flexible work schedule**: balance is key to innovation, and we want to make sure you are at the top of your game with a schedule that will work for you.

**Summer schedule**: time flies at BRP, so we hit pause to enjoy it.

**Holiday season shutdown**: between Christmas and New Year’s, we close our facilities and refill on good times.

**Educational resources**: you love what you do, and we get you resources to stay cutting-edge, so we all win together.

**Discount on BRP products**: what we build is amazing, freeing, revolutionary, and you're first in line for the experience.

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the dee

  • CRM Specialist, E-commerce

    3 weeks ago

    Montréal, QC, Canada BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family. **YOU'LL HAVE THE...

  • Specialist, Global CRM

    4 weeks ago

    Montréal, QC, Canada BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family. **YOU'LL HAVE THE...

  • Digital E-commerce Marketing Manager

    1 month ago

    Montréal, QC, Canada Connect&GO Full time

    We are Connect&GO, a global tech leader providing attractions management software that empowers venues to create unforgettable guest experiences. We simplify operations and boost revenue while relentlessly focusing on customer needs. Our culture is built on innovation, fueled by fun and laughter. Join us as we challenge industry norms, drive value for our...

  • Bilingual E-commerce Manager

    6 months ago

    Montréal, Canada Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** **Business area**:Nespresso **Location**:Montreal, QC located at 300 Léo-Pariseau, suite 2300 Montréal, QC Canada H2X 4B3; **Hybrid Position** **A little bit about us** Our story began 30 years ago with a simple but revolutionary idea: to create the perfect cup of coffee. Nestlé Nespresso has become an international benchmark for...

  • E-commerce Specialist

    7 months ago

    Montréal, Canada Naked & Famous Denim Full time

    Naked and Famous Denim is looking for an ecommerce specialist to join our special team. We are not a normal denim company and we never will be. Instead of relying on celebrity endorsements and expensive ad campaigns, we devote all of our resources to sourcing the world’s best fabric and turning it into awesome jeans. No advertising, no washes, no...

  • E-commerce Manager

    1 week ago

    Montréal, Canada Union Lighting Full time

    **Union Lighting & Décor—E-commerce Manager (Bilingual)** **About Us**: Union Lighting & Décor is a dynamic, high-growth retailer specializing in stylish, high-quality home products, including lighting, decorative hardware, furniture, décor, giftware, and smart home technology. At Union, we're more than just a company; we're a family that has been...

  • E-commerce Specialist

    6 months ago

    Montréal, Canada MATT & NAT Full time

    **Company Description** Establishing a career at Matt & Nat means being part of a loving family. We don’t just hire employees; we engage passionate and driven individuals to complete our team. Our working environment is positive and welcoming. It encompasses passionate people that share a similar vision of how a conscientious fashion corporation should...

  • CRM Marketing Specialist, Segmentation

    6 months ago

    Montréal, Canada Medisca Pharmaceutique Inc Full time

    Medisca is a global corporation with locations throughout North America, Australia, and Europe, that contributes to healthcare by leveraging strong partnerships that deliver customized solutions with an unwavering commitment to quality and innovation. Backed by 30+ years and a strong foundation in pharmaceutical compounding, Medisca is a business-to-business...

  • B2b Marketing

    6 months ago

    Montréal, Canada Cansel Full time

    **Who we are?** Helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability. **Position Summary** Looking for an opportunity to spread your wings and grow professionally? If you have an entrepreneurial mindset, are excited and curious about all things ecomm and online marketing, and are looking to be...

  • Marketing Automation Specialist

    4 months ago

    Montréal, QC, Canada Lightspeed Commerce Full time

    **Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a Marketing Automation Specialist to join our Performance Marketing team in Montreal. The **Marketing Automation Specialist** is a technical expert responsible for the implementation...

  • E-commerce Manager

    6 months ago

    Montréal, Canada NOLK Full time

    Are you passionate about digital innovation? Do you thrive in an environment where creativity meets analytical rigour? The Nolk Fashion and Apparel group is seeking a dynamic individual to spearhead our e-commerce endeavours and drive our fashion brands to new heights. As the **E-commerce Manager,** you will be pivotal in optimizing the online presence,...

  • CRM Manager

    2 weeks ago

    Montréal, QC, Canada Medisca Pharmaceutique Inc Full time

    Medisca is a global corporation with locations throughout North America, Australia, and Europe, that contributes to healthcare by leveraging strong partnerships that deliver customized solutions with an unwavering commitment to quality and innovation. Backed by 30+ years and a strong foundation in pharmaceutical compounding, Medisca is a business-to-business...

  • Spécialiste CRM Mondial, E-commerce

    6 months ago

    Montréal, Canada BRP Full time

    Nous sommes à la recherche d’une ou d’un spécialiste de la gestion de la relation client (CRM) globale qui sera un pilier de la transformation numérique et dirigera des projets numériques de bout en bout en mettant l’accent sur l’expérience client. Le meilleur, c’est que vous ferez l’expérience des produits de classe mondiale de BRP et de...

  • Specialist, Relational

    6 months ago

    Montréal, Canada Transat Tours Canada Full time

    Define and implement CRM acquisition, retention and loyalty tactics to optimize current relationship programs within the customer lifecycle; - Define target groups and select consumer groups for various campaigns; - Produce and present communication plans, reports, technical briefs; - Manage the CRM database in Adobe Campaign; - Ensure workflows in Adobe...

  • Email Marketing and E-commerce Coordinator

    3 months ago

    Montréal, QC, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company with...

  • Spécialiste CRM

    6 months ago

    Montréal, Canada DeSerres (siège) Full time

    **Spécialiste CRM - Infolettres** **Montréal, QC** Mettez à profit vos compétences au sein d’un grand nom du matériel artistique et des loisirs créatifs à ce **poste permanent à temps plein **à notre **siège social à Montréal**. Relevant de la Chef E-Commerce, votre rôle sera de piloter, optimiser et maintenir la stratégie infolettres afin...

  • Spécialiste CRM, Commerce électronique

    3 weeks ago

    Montréal, QC, Canada BRP Full time

    Nous sommes à la recherche d’une ou d’un spécialiste de la gestion de la relation client (CRM) globale qui sera un pilier de la transformation numérique et dirigera des projets numériques de bout en bout en mettant l’accent sur l’expérience client. Le meilleur, c’est que vous ferez l’expérience des produits de classe mondiale de BRP et de...

  • Application Specialist E-commerce

    6 months ago

    Montréal, Canada Ubisoft Full time

    **Company Description** Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance,...

  • Stagiaire E-commerce

    6 months ago

    Montréal, Canada Onaash Marketplace inc Full time

    Pour accelerer la croissance de sa plateforme, Onaash Marketplace inc. recherche un stagiaire en commerce électronique. Si tu es attiré(e) par le monde captivant de la gestion e-commerce, particulièrement dans le domaine des produits cosmétiques et que tu te démarques par tes compétences exceptionnelles en organisation, communication et souci du...

  • E-commerce and Brand Merchandising Specialist

    6 months ago

    Montréal, Canada Aylo Careers Full time

    **What you'll be doing**: - Operate an e-commerce website that sells and ships physical goods internationally. - Oversee site optimization initiatives. - Provide regular inventory updates on new product launches to celebrate successes and highlight opportunities. - Compile monthly sales reports for the team using a variety of graphs and tools. - Maintain an...