Lead Accounts Receivable Clerk

3 weeks ago

Burnaby, Canada PHSA Full time

**Lead Accounts Receivable Clerk**

Accounts Receivable

Burnaby, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Within the context of a complex health care environment, and in addition to performing a variety of accounts receivable duties, this position is responsible to provide work direction, training and work guidance to others within the department/function. Performs account analyses, reconciliation, processes reciprocal billings and remittances. Selects accounts for collection; establishes payment arrangements and recommends write-offs. Prepares reports and spreadsheets.

**What you’ll do**
- Perform a variety of accounts receivable duties, this position is responsible to provide work direction, training and work guidance to others within the department/function.
- Perform account analyses, reconciliation, processes reciprocal billings and remittances.
- Select accounts for collection; establish payment arrangements and recommend write-offs. Prepare reports and spreadsheets..
- Provide work direction and guidance to others related to accounts receivable processes and procedures; provides training, assigns and reviews work, assists in solving complex problems and/or investigates and resolves.
- Analyze designated accounts; reviews system reports for trends and/or discrepancies, identifiy discrepancies such as those resulting from early patient discharges to avoid bad debt costs and provides explanations for fluctuations in accounts upon request.
- Reconcile designated accounts; match to payments received, refunds and invoices issued; identify and investigate discrepancies. Prepare adjustment information such as vouchers and credit balance refunds to resolve.
- Processes reciprocal billings for out of province clients. Enter patient information into computerized billing program and submit to the Ministry of Health. Follows up on late payments.
- Receive payments; enter information into cash receipts journal, balances and summarize journal and receivable accounts; match and check payments received against invoices and posts from journal to accounts receivable ledger
- Process patient charges; review Admitting Discharge Transfer for accuracy in patient's financial responsibility and codes to ensure correct classification.
- Adjust financial class grading of patient accounts and/or inputs charges into billing system.
- Bill self-pay patient, out-of-province, WCB and similar sundry accounts; post billing information such as charges for patient and medical agency accounts to the accounts receivable ledger and balances to the general ledger.
- Verify invoices, statements and outpatient charge vouchers, admission and separation histories, etc. against source documents.
- Investigate discrepancies; contact patients, relatives, social workers, immigration officers and/or applicable hospital staff for missing data ensure accuracy
- Enter submissions and resubmissions such as patient self-pay and patient agency charges, medical plan billings, room differentials, ALC and LTC charges. Distribute as appropriate.
- Review Medical Services Plan and Workers' Compensation Board remittances; check Medical Service Plan reports for payment rejections and generates Workers' Compensation Board batch for claim preparation and processing.
- Select accounts for collection; prepare listings and supporting documentation to transfer delinquent accounts to collection agencies. Maintain collection files; advise collection agency of payments and queries and provides additional information as required.
- Follow-up on delinquent patient, non-patient accounts and rejected Medical Services Plan and Workers' Compensation Board claims; review aging account reports and/or accesses applicable computerized billing system, correspond on accounts to determine the reason for non-payment.
- Provide and approve alternate payment arrangements through contact with patients and/or various agencies; investigate into financial circumstances to establish payment installment plans. Decide when account is uncollectible and recommends write-off or referral to a collection agency.
- Prepare ad hoc reports; gather applicable data, enter into spreadsheet format utilizing various computerized software packages and summarizes data for input into the general ledger system and/or other analysis packages.
- Maintain extended care patient trust accounts; request and receive deposits, processes charges and prepare patient trust account statements as required.
- Update patient agency information such as adjusting responsibility of payment information and lists of patients receiving outside services.
- Run system reports such as Master Log, Journal Summary and Batch Listing on a regular basis; enters

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