Help Desk Technician

6 months ago


Concord, Canada CIT Corp Full time

Education: College/CEGEP
- Experience: Experience an asset
**Tasks**:

- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week


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