Night Auditor/front Desk Agent
7 days ago
1. Must be willing to work a flexible and reliable schedule in order to accomplish all major responsibilities and tasks.
2. Must be willing to accept assignments on as need basis, in order to promote teamwork.
3. Must have a commitment to follow all Local and Corporate Policies and Procedures as they relate to the position.
4. Must be self-motivating and have a high degree analytical ability and confidentiality, and work in a safe, prudent and organized manner.
5. Checking in and checking out guests and all other front desk duties as is required.
6. Ensure the current day's revenue balances are reconciled, the payments to the guest ledger are processed, and the accounts receivables are balanced.
7. Must be reliable and able to complete the audit in a timeframe that does not hinder the next business day.
8. Prepare daily management reports as required.
9. Complete the update process on the front office system per established system guidelines.
10. Complete system back-ups as required.
11. Balance and verify the summary of daily transactions in the hotel and ensure that the hotel's computer systems are readied for the next day's business.
12. Balance and audit all Front Office postings and settlements.
13. Verify that the room revenue and the applicable taxes have been recorded.
14. Prepare the housekeeping assignment sheets.
15. Reconcile the food and beverage point of sale system to the PMS system.
16. Reconcile all miscellaneous revenue sources to the PMS system.
17. Responsible for the completion of daily In-house Management Reports.
18. Perform security and maintenance checks of building.
19. Setup Breakfast in restaurant if required.
20. Ensure air quality and lighting in meeting rooms is ready for meetings of the day.
21. Provide a high standard of customer service by efficiently and accurately dealing with all guest transactions.
22. Use of proper telephone etiquette, adhering to Front Office Standards, answering all calls in a timely and professional manner.
23. Acknowledge all customers that enter the lobby area and greets guests first.
24. Promote good will by being courteous, friendly, professional and helpful to guests and co-workers.
25. Take reservations as promptly and efficiently as possible with the knowledge that phone reservations take priority over all other forms of sales and customer service inquiries.
26. Applies the appropriate rate in accordance with the Front Desk SOPs.
27. Processes payments for all prepaid and third-party booking rates
28. Strong knowledge and use of Monte Carlo Inns Front Desk Procedures Manual.
29. Update Diamond Reward Member upgrades as required, block rooms, print labels and prepare key packets.
30. Check for special request, meal vouchers and prepare key packets if required.
31. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
32. Issue, control and release guest safe-deposit boxes.
33. Have a strong knowledge of hotel promotions and specials.
34. Have a strong knowledge of fire and health and safety procedures.
35. Have a strong knowledge of conflict resolution procedures and provide detailed reports on incidents during the shift.
36. Maintain proper attendance.
37. All other duties as assigned.
Additional Skills and Requirement
1. Required to work flexible hours including weekends and holidays.
2. Must be able to stand for extended periods of time.
3. Passionate about customer care.
4. Excellent interpersonal and communication skills (written and verbal).
5. Attention to detail.
6. High Standards.
7. Winning mindset.
8. Leadership.
9. Team player.
10. Ability to multi-task and prioritize competing demands.
Experience and Requirements:
1. A minimum of 2 years guest services related experience in a related industry.
2. Previous hotel experience would be considered a strong asset.
3. Bilingual would be considered a strong asset.
**Education**:
Hospitality/Tourism/Business degree would be considered a strong asset.
**Job Types**: Full-time, Permanent
**Salary**: From $18.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Night shift
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
Yes, must be fully vaccinated.
Work Location: In person
-
Night Auditor/front Desk Agent
2 weeks ago
Concord, Canada Monte Carlo Inn Vaughan Suites Full time1. Must be willing to work a flexible and reliable schedule in order to accomplish all major responsibilities and tasks. 2. Must be willing to accept assignments on as need basis, in order to promote teamwork. 3. Must have a commitment to follow all Local and Corporate Policies and Procedures as they relate to the position. 4. Must be self-motivating and...
-
Night Auditor/front Desk Agent
2 weeks ago
Concord, Canada Monte Carlo Inn Vaughan Suites Full time1. Must be willing to work a flexible and reliable schedule in order to accomplish all major responsibilities and tasks. 2. Must be willing to accept assignments on as need basis, in order to promote teamwork. 3. Must have a commitment to follow all Local and Corporate Policies and Procedures as they relate to the position. 4. Must be self-motivating and...
-
Front Desk Agent
1 month ago
Concord, Canada Basilica Construction Full time**About us** Specialists in basement, kitchen, and bathroom renovations. Our team brings together years of combined experience in the fields of construction, engineering, architecture, interior design, and project management. We handle a wide range of projects, from converting basements into legal living spaces to kitchen overhauls and complete property...
-
Front Desk Supervisor
3 days ago
Concord, Canada Monte Carlo Inn Vaughan Suites Full timeThe Duty Supervisor will supervise the operations and personnel of the Front Desk, and Guest Service Agents in order to ensure the smooth and efficient operation of the Front Office. The position also involves coordinating Front Office and Back Office activities in order to maintain the highest occupancy possible, as well as resolving any problems in a...
-
Front Desk Agent
2 months ago
Concord, Canada Monte Carlo Inn Vaughan Suites Full timeJob description Job description Performs all required front desk duties, including but is not limited to the following: - Follows communications scripts and efficiently and accurately deals with all guests to provide exceptional service and promote good will in a courteous, friendly and helpful manner. - Uses proper telephone etiquette, adhering to Front...
-
Front Desk Agent
6 days ago
Concord, Canada Monte Carlo Inn Vaughan Suites Full timeJob description Job description Performs all required front desk duties, including but is not limited to the following: - Follows communications scripts and efficiently and accurately deals with all guests to provide exceptional service and promote good will in a courteous, friendly and helpful manner. - Uses proper telephone etiquette, adhering to Front...
-
Front Desk/host
2 weeks ago
Concord, Canada Dave & Buster's Full timeDave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster’s offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES...
-
Guest Service Agent
2 months ago
Concord, Canada Homewood Suites by Hilton Toronto Vaughan Full time**Position Description** **Front Desk Agent** **Scope** To provide all guests with our Suite Assurance Guarantee by delivering exceptional guest service satisfaction through ensuring all policies and procedures of Homewood Suites by Hilton are followed. Responsible for welcoming guests through check-in and out of hotel, receiving payment, correcting...
-
Front Desk Receptionist
7 days ago
Concord, Canada A PLUS SEAL INCORPORATED Full time**About us** A PLUS SEAL INCORPORATED is a small business in Concord, ON L4K 2N2. We are professional, agile, and engaging. We specialize and take pride in our seal units. We go from preparation to our finished product all under ONE ROOF! No other companies or manufacturers getting involved, so that when you order a seal unit from A Plus Seal, you get a...
-
Receptionist/front Desk Associate
6 days ago
Concord, Canada Gottardo Group of Companies Full timeWe are looking for a mature **Front Desk/Receptionist **to undertake receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. This is a 3-4 Month Contract Position, which could potentially lead to full-time, starting...
-
Receptionist/front Desk Associate
2 months ago
Concord, Canada Gottardo Group of Companies Full timeWe are looking for a mature Front Desk/Receptionist to undertake receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. This is a 3-4 Month Contract Position, which could potentially lead to full-time, starting immediately. The...
-
Front Desk Receptionist
2 months ago
Concord, Canada Allson Kitchen Inc Full timeAllson Kitchens is a custom kitchen cabinet manufacturer located in Vaughan. We are currently seeking a full-time front desk receptionist to join our team. **Basic requirements**: 1. Proficiency in Microsoft Office Word and Excel. 2. Hands-on experience with office equipment (e.g., fax machines and printers). 3. Excellent communication skills in...
-
Front Desk Receptionist
1 month ago
Concord, Canada Dent-X Canada Full time**Job Types**: Full-time, Permanent **Salary**: From $20.00 per hour Schedule: - 8 hour shift - Monday to Friday **Education**: - Secondary School (preferred) **Experience**: - Front desk: 1 year (required) - Administrative experience: 1 year (required) Work Location: In person
-
Front Desk Receptionist
2 weeks ago
Concord, Canada Chand Kapoor, CPA, Professional Corp. Full timeFront desk Receptionist / Bookkeeper with computer knowledge needed immediately for an accounting firm. Excellent knowledge of excel and word is a must. **Salary**: $17.00-$20.00 per hour Expected hours: 40 per week Schedule: - 8 hour shift - Monday to Friday - No weekends **Education**: - Secondary School (preferred) **Experience**: - administrative...
-
Receptionist/front Desk Associate
1 month ago
Concord, Canada Gottardo Group of Companies Full timeWe are looking for a mature **Front Desk/Receptionist **to undertake receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. This is a 3-4 Month Contract Position, which could potentially lead to full-time, starting...
-
Receptionist/front Desk Associate
1 week ago
Concord, Canada Gottardo Group of Companies Full timeWe are looking for a mature **Front Desk/Receptionist **to undertake receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. This is a 3-4 Month Contract Position, which could potentially lead to full-time, starting...
-
Front Desk Receptionist
2 months ago
Concord, Canada FOAMITE INDUSTRIES INC Full time**Job Summary** We are currently looking for a permanent, full-time Front Desk Receptionist who wants to join a successful Canadian company. We offer competitive compensation with plenty of opportunity for advancement. This position will focus on Reception and Customer Service and duties will include Answering Phone Calls and questions from Walk in...
-
Front Desk Receptionist
2 weeks ago
Concord, Canada Back Clinics of Canada Full timeAMAZING ONE-OF-A-KIND Career Opportunity! **(Resume + Cover Letter**:Please submit resume with personalized cover letter addressed to **Dr. Ron Nusbaum** outlining why we should consider you for this position.) Outstanding position working as a Front Desk Office Assistant. It's an interesting and rewarding position in a busy medical office. **Who we...
-
Front Desk Receptionist
2 months ago
Concord, Canada CERTIFIED COLLISION REPAIR CENTER Full time**CERTIFIED COLLISION REPAIR CENTER** **130 CITATION DRIVE, CONCORD, ONTARIO, L4K 2W9** **905-738-5483** **MAIN INTERSECTION( DUFFERIN & LANGSTAFF )** **ALL APPLICANTS MUST LIVE IN THE GTA!!!!!!!!!!!** - MINIMUM 3 YEARS EXPERIENCE - MONDAY TO FRIDAY: 9AM TO 6PM - VALID ONTARIO'S G LICENSE REQUIRED - CLEAN DRIVING ABSTRACT REQUIRED **PLEASE DO NOT CALL...
-
Front Desk Receptionist
2 months ago
Concord, Canada HCR Toronto Full time_**Position Summary**_ Our client has an immediate opening for a Front Desk Receptionist in the Keele and Hwy 7 area in Concord. **Day Shift: 8:30am-4:30pm $20.00/hour + 4% vacation pay** Available starting ASAP - **Requirements**:_ - **Office administrative/reception experience is an asset.**: - Strong verbal and written communication skills. - **Must be...