Student Services Coordinator

2 months ago

New Westminster, Canada Douglas College Full time

**Work Arrangements**What Douglas Offers**
- We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.
- Transit-accessible campuses
- Hybrid work arrangements for eligible positions
- Competitive salaries
- Excellent Health and Dental Benefits for eligible positions
- Defined-Benefit Pension Plan for eligible positions
- Professional Development funding
- Access to our Fitness Centres and Classes

**For more benefits information, **click here****

**The Role**
- The Student Services Coordinator provides professional and confidential service, offering cross-departmental referrals, and information to current and prospective (domestic and international) students, faculty, parents/supporters, external partners and the general public. This role spans multiple areas across Student Affairs and Services, including but not limited to, Accessibility Services, Counselling, Indigenous Student Services, Student Support Navigator, Student Life, Student Services, and Student Conduct.- The Student Services Coordinator provides administrative support for faculty and staff in Student Services, Accessibility Services, Counselling, Indigenous Student Services, Student Conduct, Student Support Navigator, and Student Life. The Student Services Coordinator provides immediate response to urgent student situations, acting as a liaison between the student in crisis, Counsellor, SAS administrators, Douglas College security and emergency personnel.**Responsibilities**

**1. Service Delivery and Support**
a. Provides assistance and responds to complex issues, collaborating closely with internal units and other College departments.
b. Responds to sensitive and confidential issues relating to student disability needs, accommodations, mental health conditions, and complex medical disorders to ensure seamless service delivery and referrals.
c. Addresses daily multi-faceted inquiries, using professional judgment and discretion to respond to complex situations, including facilitating last-minute accessibility accommodations for students with disabilities).
d. Provides information and referrals to current and prospective students, parents/supporters, the general public, faculty and staff through various communication channels regarding accessibility requirements for accommodations, counselling, counselling workshops, Student Life events, mental health and well-being information, Indigenous student services support, and support for former youth with experience in Ministry of Children and Family Development (MCFD) care.
e. Makes and receives referrals, as appropriate, between staff and faculty within Student Affairs and Services and other departments or services.
f. Works collaboratively with students, faculty and staff as well as other departments to develop and maintain positive working relationships.
g. Provides information on College services, programs, policies and procedures.
h. Assists students in distress as a first point of contact by liaising with appropriate services to ensure immediate response, working with Counselling, Accessibility Services, SAS administrators, Douglas College security and emergency personnel as needed.
i. Ensures the safety of students and others within Student Affairs and Services by responding appropriately in a crisis or medical situation in line with department and college policies.
j. Seeks guidance and support when needed to ensure a sensitive and appropriate approach in meeting the needs and interests of students with disabilities.
k. Monitors the ‘Wellness Room’ in SAS to offer a quiet, private, confidential space while arranging for immediate support for students in distress.
l. Provides students with external crisis agency referral, and uses judgment and discretionary authority for priority scheduling of urgent same-day counselling appointments, consulting with Supervisors, Administrators, and Counsellors, as needed, to determine priority.
m. Communicates with Deaf and Hard of hearing students using the TTY device and responds to inquiries from students with disabilities.
n. Diffuses upset, angry or hostile students, parents/supporters or instructors and provides guidance and information, and refers appropriately.
o. Responds to complaints and issues by listening to concerns/questions and informing student/instructor on applicable processes, making referrals as needed.
p. Supports Counsellors in distributing information on Human Development courses to both prospective and current students.
r. Assists students and visitors in navigating the College’s website and providing information on current programming, including referrals to appropriate departments, such as Enrolment Services.
s. Collects information or documentation for registration wi

  • Student Services Coordinator

    2 months ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** - DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

  • Student Services Assistant

    6 months ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

  • Student Services Assistant

    6 months ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** - DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

  • International Student Life Coordinator

    6 months ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** - DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

  • Domestic Student Recruiter Program Coordinator

    4 weeks ago

    New Westminster, British Columbia, Canada Douglas College Full time

    Domestic Student Recruiter Program CoordinatorSalary: $60,000 - $80,000 per yearAbout the Role:We are seeking a highly motivated and organized Domestic Student Recruiter Program Coordinator to join our team at Douglas College. As a key member of our recruitment team, you will play a critical role in promoting our programs and services to domestic...

  • Student Assistant, Indigenous Student Services – New Westminster Campus

    5 months ago

    New Westminster, Canada Douglas College Full time

    The Role The Indigenous Student Services (ISS) Student Assistants provide support to the Indigenous Student Services team in a variety of day-to-day, programming and student outreach activities. ISS Student Assistants are role models within the Indigenous student community at Douglas College and they provide peer to peer mentorship to other Indigenous...

  • Student Ambassador, Career Services Liaison

    3 weeks ago

    New Westminster, British Columbia, Canada Douglas College Full time

    Job Summary:The Student Ambassador, Career Services Liaison will play a key role in fostering a community of student volunteers interested in promoting the Career Centre's workshops, programs, and services to Douglas College students. This position will also assist staff in increasing student engagement and sign-ups with all Career Centre activities,...

  • Operations Supervisor, Student Affairs and Services

    6 months ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

  • Student Assistant, Douglas International Student Leader

    2 weeks ago

    New Westminster, Canada Douglas College Full time

    h3>Student Assistant, Douglas International Student LeaderPosition Title: Student Assistant, Douglas International Student LeaderPosting Number: 01972SALocation: New Westminster and Coquitlam CampusGrade or Pay Level: SA - Pay Level IISalary Range: $18.95/hourPosition Type: Student AssistantPosting Type: Internal/ExternalRegular/Temporary:...

  • Student Recruiter Advisor

    7 months ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements** Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered. On top of this, we offer: - Competitive extended benefits, - Family-friendly benefits (including top-ups for maternity/parental leaves), - Generous time-off...

  • Student Recruiter Advisor

    5 months ago

    New Westminster, Canada Douglas College Full time

    The Role The Student Recruiter Advisor actively promotes programs and services at Douglas College by planning, maintaining and executing student domestic recruitment programs for Douglas College. They provide exceptional client-centred service on a consistent basis to all stakeholder groups. Responsibilities 1. Promotes and co-ordinates the strategies...

  • Supervisor, Future Students’ Office

    3 months ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements**What Douglas Offers** - DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

  • Student Assistant, Douglas International Student Leader

    5 months ago

    New Westminster, Canada Douglas College Full time

    The Role To assist prospective, new international students and exchange students transition to life within Canada, BC, and the Douglas College community. Student Leaders working with the ambassador program will support prospective students. Student Leaders working as mentors will support new international students by socially connecting with them,...

  • Student Assistant, Student Recruitment Supporter

    5 months ago

    New Westminster, Canada Douglas College Full time

    The Role The Student Assistant, Student Recruitment Supporter responds to day-to-day inquiries and questions from prospective students and their guests. Additionally, the Student Assistant, Student Recruitment Supporter provides information about the campuses, assists with recruitment, events, and supports day-to-day operations of the Student...

  • Assessment Services Coordinator

    2 weeks ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements** - This regular, full-time (70 hours bi-weekly) position is available starting February 3, 2025. Regular hours of work are currently scheduled as: - Tuesdays and Thursdays from 8:15 am - 5:15 pm - Most Wednesdays from 10:30 am - 7:30 pm - Mondays and/or Fridays from 8:15 am to either 1:00 pm or 4:00 pm and/or a flex day off Shift days...

  • Assessment Services Coordinator

    6 days ago

    New Westminster, Canada Douglas College Full time

    **Work Arrangements** - This regular, full-time (70 hours bi-weekly) position is available starting February 3, 2025. Regular hours of work are currently scheduled as: - Tuesdays and Thursdays from 8:15 am - 5:15 pm - Most Wednesdays from 10:30 am - 7:30 pm - Mondays and/or Fridays from 8:15 am to either 1:00 pm or 4:00 pm and/or a flex day off Shift days...

  • Student Assistant, New Student Transition

    4 months ago

    New Westminster, Canada Douglas College Full time

    The Role Student Life is looking for a Student Assistant to assist with the planning and implementation of new student transitional programming and other related events. Responsibilities - Assist in planning and delivering transitional programming on campus, specifically the First Year Fridays - Assist in the design and development for promotional...

  • Student Leader, International Ambassador

    21 hours ago

    New Westminster, British Columbia, Canada Douglas College Full time

    Job Summary:">This role involves assisting prospective, new international students and exchange students transition to life within Canada, BC, and the Douglas College community.">Main Responsibilities: ">">Review training materials provided prior to the start of becoming a DCI Student Leader">Attend onboarding session">Attend regular team meetings">Help...

  • Career Services Coordinator

    2 months ago

    New Westminster, Canada Primacorp Ventures Full time

    **Career Services Coordinator** Streamline Success: Join Our Operations Frontline! **Compensation**:$43,500 - $60,000/year **Job Type**:Fulltime, Onsite, Permanent **Expected Start Date**:ASAP **Your Day to Day**: Specifically, the Career Services Coordinator will be responsible for: - Developing external relationships to build practicum placements and...

  • Associate Student Recruiter Advisor

    4 months ago

    New Westminster, Canada Douglas College Full time

    The Role The Associate Student Recruiter Advisor actively promotes programs and services at Douglas College by maintaining and executing domestic student recruitment programs for Douglas College. They provide exceptional client-centred service on a consistent basis to all stakeholder groups. Responsibilities 1. Promotes and co-ordinates programs for...