Hotel Sales Manager

2 weeks ago

Fort Saskatchewan, Canada Stars Inn and Suites Full time

We are looking for an outgoing, personable individual to join our team as lead Sales for our Hotel/Motel Properties in Fort Saskatchewan. This person will be our main link between the world and what we can do. Make promises to new guests/clients and assist in leading the team to deliver Our goal is to be the top rated property in the area that delivers unmatched service and top rated hospitality. Come think outside the box with us

**Essential Duties**:

- Gain a deep understanding of the hotels existing and potential client base.
- Devise new ways to expand our client base through prospecting, marketing and key relationships.
- Proactively reach out to organizations, associations, and companies that may require hotel and/or meeting spaces.
- Have in person meetings with potential accounts to explain the hotels unique value proposition and negotiation future business opportunities.
- Network with wedding planners, event planners, group coordinators, travel agents, tour operators to increase bookings and prospects.
- Develop relationships within the community to strengthen and expand our customer base for sales opportunities.
- Able to provide quick and timely responses, immediate communication to properties and develop professional long term business relationships.
- Conduct daily sales calls and arrange site visits/inspections to hotels by corporate clients.
- Handles any complaints or reviews related to group/corporate sales and marketing initiatives.
- Ensures that key account booking room blocks have a fantastic stay and receive VIP treatment.
- Work with other departments to deliver as promised.
- Negotiate, design and implement special group rates for key accounts.
- Acts as a proactive, quota carrying salesperson that prospects accounts, closes deals and maintains relationships.
- Report on key sales metrics to management on a regular basis to ensure sales goals are being met, PACE for guest room production is tracked and reported for budgeting.
- Update action plan and financial objectives quarterly.
- Creating, working with, editing key documents such as group agreements, group resumes, corporate rate letters, LNR agreements etc.
- Closely following up on all business leads within 24-hour response time.
- Solid understanding of Market Dynamics and customer needs.

**Applicable Skills**:

- Be an outgoing charismatic individual who excels in social settings.
- Positively and respectfully communicate with everyone.
- Be competitive and nature for delivering top notch hospitality that stands out.
- Strong Leadership skills, with the ability to motivate and inspire team members in sales.
- Must be able to communicate information and ideas clearly.
- Work with all levels of employees to deliver promises.
- Have a strong work ethic and be able to work both independently and with a team.
- Have a working knowledge of our Reservations system.
- Attend all department meetings.
- Willing to learn and do, a strong entrepreneurial spirit.

**Prerequisites**:

- Proven success in a similar role and environment
- 3 Years degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management or Related Major.
- **AND/OR**_

3-4 Years Experience in Sales & Marketing related profession that can outline the proven success in this industry.
- Valid Drivers Licence
- Clean Criminal Record Check & Drivers Abstract
- **Salary listing not inclusive of bonus structure. **_
- Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization._

**Job Types**: Full-time, Permanent

Pay: From $55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- On-site gym
- On-site parking
- Paid time off
- Tuition reimbursement

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- Hotel Specific Sales: 3 years (preferred)
- Hotel: 3 years (preferred)

Work Location: In person

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