Sales Manager

4 months ago

Fort Saskatchewan, Canada Stars Inn and Suites Full time

**Essential Duties**:

- Gain a deep understanding of the hotels existing and potential client base.
- Devise new ways to expand our client base through prospecting, marketing and key relationships.
- Proactively reach out to organizations, associations, and companies that may require hotel and/or meeting spaces.
- Have in person meetings with potential accounts to explain the hotels unique value proposition and negotiation future business opportunities.
- Network with wedding planners, event planners, group coordinators, travel agents, tour operators to increase bookings and prospects.
- Develop relationships within the community to strengthen and expand our customer base for sales opportunities.
- Able to provide quick and timely responses, immediate communication to properties and develop professional long term business relationships.
- Conduct daily sales calls and arrange site visits/inspections to hotels by corporate clients.
- Handles any complaints or reviews related to group/corporate sales and marketing initiatives.
- Ensures that key account booking room blocks have a fantastic stay and receive VIP treatment.
- Work with other departments to deliver as promised.
- Negotiate, design and implement special group rates for key accounts.
- Acts as a proactive, quota carrying salesperson that prospects accounts, closes deals and maintains relationships.
- Report on key sales metrics to management on a regular basis to ensure sales goals are being met, PACE for guest room production is tracked and reported for budgeting.
- Update action plan and financial objectives quarterly.
- Creating, working with, editing key documents such as group agreements, group resumes, corporate rate letters, LNR agreements etc.
- Closely following up on all business leads within 24-hour response time.
- Solid understanding of Market Dynamics and customer needs.

**Applicable Skills**:

- Be an outgoing charismatic individual who excels in social settings.
- Positively and respectfully communicate with everyone.
- Be competitive and nature for delivering top notch hospitality that stands out.
- Strong Leadership skills, with the ability to motivate and inspire team members in sales.
- Must be able to communicate information and ideas clearly.
- Work with all levels of employees to deliver promises.
- Have a strong work ethic and be able to work both independently and with a team.
- Have a working knowledge of our Reservations system.
- Attend all department meetings.
- Willing to learn and do, a strong entrepreneurial spirit.

**Prerequisites**:

- Proven success in a similar role and environment
- 3 Years degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management or Related Major.
- **AND/OR**_

3-4 Years Experience in Sales & Marketing related profession that can outline the proven success in this industry.
- Valid Drivers Licence
- Clean Criminal Record Check & Drivers Abstract
- **Salary listing not inclusive of bonus structure. **_
- Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization._

**Job Types**: Full-time, Permanent

Pay: From $55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- On-site gym
- On-site parking
- Paid time off
- Tuition reimbursement

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

Work Location: In person

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