Front Desk Agent

2 weeks ago


Vancouver, Canada Ramada by Wyndham Vancouver Downtown Full time

**Front Desk / Guest Services Representative **positions are available at the **Ramada by Wyndham Vancouver Downtown**. An exciting hotel located in the heart of Vancouver's entertainment district. The Guest Services Representative must have a friendly and welcoming attitude.

While standard duties include guest check-in and check-out, in this position you will also be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out, take and check room reservations, and have constant guest relations.

Abilities required:

- Knowledge of Micros Opera property management system
- Prior Hotel Front Desk experience is an asset
- Excellent knowledge of the city, restaurants, shopping and attractions
- Able to communicate with guests in a pleasing manner in a variety of situations
- Ability to work well under pressure in a fast-paced environment

Must be a people person, but most of all, you must be able to work well in a team environment.

The ability to speak additional languages is an advantage.
- _Not a temporary position; looking for long term_
- _Please make sure you qualify for the position before applying_

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $19.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Tips

**Experience**:

- customer service: 1 year (preferred)
- Opera Property Management System: 1 year (preferred)

Work Location: One location


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