Front Desk Agent

3 weeks ago


Vancouver, Canada Atrium Inn Full time

To assist guests efficiently, courteously and professionally in all Front Desk related functions, and to maintain high standards of service and hospitality.

**Responsibilities and Duties**
- Provide the highest quality of service to the guest at all times.
- Promptly and effectively deal with guest complaints and requests.
- Check guests in and out efficiently and in a friendly manner.
- Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by Hotel.
- Develop a thorough knowledge of hotel amenities, room locations, room rates, and selling strategies.
- Answer switchboard, reservations and wake up calls, efficiently and in accordance with standards of proper telephone etiquette.
- Block rooms and handle special requests.
- Monitor room availability.
- Keep lobby, back area and desk area clean and presentable.
- Ensure all credit cards, cash, and change fund are balanced throughout each shift.
- Inform management of any guest or systems related complaints or problems.
- Communicate with incoming staff and management by logging pertinent information in the pass on log.
- Have a thorough knowledge of emergency procedures.
- Other duties as assigned by management.

**Qualifications and Skills**
- Previous accounting or hotel front desk experience required
- Must be available to work am and pm shifts, weekends and holidays
- Must have ability to handle fast paced, multi-tasking, guest focused environment
- Must have excellent organization, communication, customer service and interpersonal skills
- Proficient with Microsoft Word, Excel, network systems (Opera would be an asset).

**Job Types**: Full-time, Permanent

**Salary**: $16.00 per hour

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

**Experience**:

- customer service: 1 year (preferred)


  • Front Desk Agent

    1 month ago


    Vancouver, Canada Pan Pacific Vancouver Full time

    ***: This Front Desk Agent is responsible for registering guests into the hotel and checking out departing guests, acting as an ambassador to the Pan Pacific at all times. **KEY RESPONSIBILITIES**: ***: **The key responsibilities of the Front Desk Agent include but are not limited to**: - Register guests arriving to the hotel and checking out departing...

  • Front Desk Agent

    1 month ago


    Vancouver, Canada Abercorn Inn Full time

    **Front Desk Agent** Abercorn-Inn Vancouver Airport Hotel - Richmond, BC **Job description** **RESPONSIBILITIES**: - The Front Desk Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out. - Responsibilities include but are not limited to: posting balances...

  • Front Desk Agent

    4 weeks ago


    North Vancouver, Canada Lonsdale Quay Hotel Full time

    The Lonsdale Quay Hotel, located at Northshore's vibrant waterfront, is currently seeking to hire a highly professional, ethical and customer service oriented, front desk agent to be a part of our front desk team. **Full Job Description** **Main Responsibilities** - Welcoming each guest to our hotel in the most professional and courteous manner. - Perform...


  • Vancouver, Canada The Sylvia Hotel Full time

    The Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...


  • Vancouver, Canada The Sylvia Hotel Full time

    The Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...

  • Front Desk Agent

    36 minutes ago


    Vancouver, Canada Georgian Court Hotel Full time

    The Front Desk Agent greets and welcomes all guests and provides superior service for all arriving and in-house guests. The Front Desk Agent contributes to the success of the Hotel by performing the following duties: - Works closely with the Bellperson to ensure a seamless arrival and departure experience. - Creates a memorable arrival and departure...

  • Front Desk Agent

    4 days ago


    Vancouver, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. Front Desk Agent The Front Desk Agent (Casual On-call) will contribute to the overall success of the hotel by providing superior customer service and...

  • Front Desk Agent

    5 days ago


    Vancouver, Canada Coast Hotels Full time

    Front Desk Agent The Front Desk Agent (Casual On-call) will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front Office.  Responsibilities: Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns,...

  • Front Desk Agent

    1 day ago


    Vancouver, Canada Hihostels Full time

    The Front Desk Agent is responsible for ensuring guests have a pleasurable stay by meeting their needs in a professional and courteous manner, and by providing excellent customer service in accordance with Hi Canada's policies, procedures and mission statement. We are looking for a Front Desk Agent capable at working at both our HI Vancouver Downtown and Hi...

  • Front Desk Agent

    24 hours ago


    Vancouver, Canada Hostelling International Canada Full time

    The Front Desk Agent is responsible for ensuring guests have a pleasurable stay by meeting their needs in a professional and courteous manner, and by providing excellent customer service in accordance with Hi Canada's policies, procedures and mission statement. We are looking for a Front Desk Agent capable at working at both our HI Vancouver Downtown and Hi...

  • Front Desk Agent

    1 month ago


    Vancouver, Canada Atrium Inn Full time

    To assist guests efficiently, courteously and professionally in all Front Desk related functions, and to maintain high standards of service and hospitality. Hours may vary week to week depending on hotel occupancy/business levels. AM shift is 7am-3pm, PM shift is 3pm-11pm, Night Audit shift is 11pm-7am. **Responsibilities and Duties** - Provide the highest...

  • Front Desk Agent

    7 days ago


    North Vancouver, Canada North Vancouver Hotel Full time

    **Requirements**: - Must be fluent in English - Must be flexible in scheduling - Hospitality experience is a definite asset - Familiar with customer service environment - Experience with any PMS an asset **Responsibilities**: - Efficiently and accurately dealing with all guest transactions - Register guests and assign rooms, accommodate special requests -...

  • Junior Front Desk

    1 month ago


    Vancouver, Canada Sunrise Village Dental Centre Full time

    Sunrise Village Dental is growing! We are looking for someone with an outgoing personality, good patient communication skills and eager to learn. Your front desk dental experience will help you in this role and we are very open to training you in right direction for new grads. We use Cleardent, are going chartless, digital x rays and are assignment. We have...

  • Front Desk Manager

    4 weeks ago


    Vancouver, Canada Marriott International Full time

    **Additional Information** Managing, Bell Desk, Door, Valet and In Room Dining Operations **Job Number** 23034647 **Job Category** Rooms & Guest Services Operations **Location** The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Front Desk Agent

    4 weeks ago


    Vancouver, Canada Ramada by Wyndham Vancouver Downtown Full time

    **Front Desk / Guest Services Representative **positions are available at the **Ramada by Wyndham Vancouver Downtown**. An exciting hotel located in the heart of Vancouver's entertainment district. The Guest Services Representative must have a friendly and welcoming attitude. While standard duties include guest check-in and check-out, in this position you...

  • Front Desk Clerk

    1 month ago


    Vancouver, Canada Keller Williams Realty VanCentral Full time

    ABOUT US We are a leading Real Estate brokerage dedicated to providing comprehensive services to clients in the Greater Vancouver area. With a commitment to professionalism, integrity and client satisfaction, we strive to deliver exceptional results in every transaction. We are currently seeking a skilled and experienced receptionist to join our...

  • Front Office Agent

    7 days ago


    Vancouver, Canada VICTORIAN HOTEL Full time

    The Victorian Boutique Hotel Located in the heart of downtown Vancouver, discover the Victorian Hotel-a newly renovated boutique-style property housed in a beautiful brick Victorian era building dating back to 1898. Once inside, guests are transported to the 21st century with 47 beautifully appointed guest rooms designed to create a truly alternative hotel...


  • West Vancouver, Canada Azalea Physiotherapy Full time

    _**URGENTLY HIRING (Starting date As soon as possible)**_ Azalea Physiotherapy is a leading physiotherapy clinic dedicated to providing exceptional care and rehabilitation services to our valued patients. Our team of experienced physiotherapists, Kinesiologist, Chiropractors, and Acupuncturists is committed to helping individuals achieve optimal health and...


  • Vancouver, Canada The Good Sauna Full time

    The Good Sauna is a pop-up hot and cold therapy experience in the heart of Vancouver. It is an extension of our group fitness studio, Feel Good. We're looking for an enthusiastic front desk receptionist, who loves people and isn't afraid to be the life of the party with new people. The Good Sauna runs on Saturdays and Sundays, so we will need someone with...


  • Vancouver, Canada NexGen Hearing Full time

    We have a front desk position available at our busy hearing clinic in Vancouver. If you are self-motivated, energetic and fun, we want to hear from you! This is a full-time position. As the first line of contact for our customers, you will be responsible for providing exceptional, quality customer care in an efficient, timely manner while running the day to...