Manager, Pco Centralized Recruitment and Training

2 weeks ago

Orillia, Canada Ministry of the Solicitor General Full time

The Ministry of the Solicitor General, Ontario Provincial Police, and the Communications & Technology Services Bureau is seeking a collaborative leader to join our Provincial Communication Support Unit. In this exciting, rewarding and challenging opportunity, you will plan, manage, and coordinate a program and provide leadership and supervision to a team of specialists in delivering programs and services as well as develop and recommend evidence based program or service delivery options, and best operational practices and standards, to better achieve ministry program objectives.

This position is for the Manager, PCO Centralized Recruitment and Training Unit within the Communications and Technology Services Bureau. This unit is vital and is responsible for hiring hundreds of new members for the Provincial Communications Centres (PCC) as well as other frontline program areas such as Civilian Data Entry (CDE). The Manager also oversees the training unit which is responsible for the delivery of province-wide telecommunications and technology training.

**Note - This is an operational position requiring a high level of engagement with the teams and stakeholders. The successful applicant will be required to report to General Headquarters (777 Memorial Ave., Orillia) to perform their duties in accordance with Ontario Public Service workplace policies.

About Us:
The Ontario Provincial Police (OPP) is one of North America's largest deployed police services with more than 5,800 uniformed officers, 2,400 civilian employees and 830 Auxiliary officers. We provide essential services that ensure the safety and security of the people of the Province of Ontario. The OPP is a division of the Ministry of the Solicitor General, the largest operational ministry in the province with a presence in every community across Ontario. We are the largest police service in Ontario and the second largest in Canada.

The Communications and Technology Services Bureau (CTSB) is comprised of more than 1,000 dedicated uniform and civilian professionals who possess a wide variety of backgrounds, expertise, and technical skills. The challenge of meeting the needs of a provincial police service with over 9,000 uniform civilian members in a province as vast as Ontario is significant. Despite this, CTSB members have risen to the occasion and will continue to surpass expectations in meeting the needs of a diverse, geographically deployed OPP workforce.

The OPP 's is committed to the following values:

- Serving with PRIDE, PROFESSIONALISM and HONOUR.
- Interacting with RESPECT, COMPASSION and FAIRNESS.
- Leading with INTEGRITY, HONESTY, and COURAGE.

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the
**OPS Anti-Racism Policy** and the
**OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
**Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**: You will:

- Provide leadership and supervision to a team of specialists in delivering programs and services, ensuring a positive, inclusive and collaborative work environment.
- Manage and control the operational/program/project or activities budget. Contributes to resource planning.
- Develop and recommend evidence based program or service delivery options, and best operational practices and standards, to better achieve ministry program objectives.
- Oversee the training unit which provides province-wide telecommunications and technology training.

Leadership in the OPS

The Ontario Public Service (OPS) Leadership Behaviours defines what it means to be a leader through the following expected behaviours and attributes:

- You are committed to the responsibilities of being a leader by demonstrating authenticity, accountability and courage.
- You are innovative by embracing positive disruption, maintaining a future mindset and leading with a common purpose.
- You are collaborative by driving people-centered outcomes, being inclusive and helping staff and colleagues grow, every day.

**How do I qualify?**:
**Mandatory**:

- Ability to pass an OPP background/ security investigation.

**Knowledge, Skills and Abilities**:

- Knowledge of Ministry strategic directions, policies, programs and service delivery models, to provide operational management of a program area, service or initiative, to determine and plan for program resource requirements and to ensure alignment of programs/projects with corporate, division and branch goals and o

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