Manager, Transfer Credit

2 months ago

Toronto, Canada York University Full time

**Purpose**:
To advance the Division of Students' vision as Partners in Student Success', the Manager, Transfer Credit leads a team of transfer credit professionals, that are student-centered and responsive to the needs of York University's diverse student population. The OUR has a unique opportunity to provide high level, student-centered service from a student's first interaction with the University through every step to graduation. Under the direction of the Assistant Director, Domestic Recruitment, the Manager, Transfer Credit provides leadership to the transfer credit team for the timely and accurate assessment of transfer credit for both domestic and international undergraduate applicants. This position will serve as the central point of contact among faculties and departments across campuses for all matters related to transfer credit. The Manager, Transfer Credit requires a student-focused professional who shares and lives the divisional values of Courage, Connection and Empathy who is responsible for designing, implementing, and uniformly coordinating university-wide processes with respect to articulations, as well as policy development related to transfer credit articulation.

**Education**:
University degree in a relevant discipline required.

**Experience**:
4 years experience with transfer credit systems, preferably in a postsecondary education environment.
Demonstrated ability to work effectively with a broad range of collaborators.
Experience with online management information systems (CRM) and databases.
2 years of management or supervisory experience required.

**Skills**:
Effectively leads, motivates, and engages staff while cultivating cross-campus relationships.
Effective communication, negotiation, and judgment skills. Able to exercise tact and diplomacy and maintain confidentiality. Attention to detail.
Able to synthesize and analyze data. Proficient in the MS Office (Word, Excel, Power Point).
Ability to prioritize and meet deadlines. A demonstrated commitment to customer service, strong interpersonal skills.
Effective organizational and time management skills to deliver results with competing priorities. Problem-solving skills, attention to detail. Able to work independently.
Able to work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Effective at cultivating relationships with internal and external partners.

**Additional Notes**:
Role may sit in an office or open environment. Requires verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.
- **Compensation**:
York's CPM Compensation Framework has a salary grid consisting of 6 or 8 steps (depending on job grade) which is reviewed annually with possible adjustments, and a lump sum Performance Based Recognition Award. Employees will receive the grid adjustment and depending on performance, eligible permanent employees may move to the next step of the grid and may receive a lump sum Performance Based Recognition Award.Visit the CPM Compensation page on the HR Website to find out more about York's CPM Compensation Program.

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**York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.**

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**We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.**

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**PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.

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