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Service Desk Support Analyst

3 months ago

Surrey, Canada Métis Nation British Columbia Full time

**Métis Nation British Columbia**:
**Service Desk Support Analyst**:
**Competition #**
24-046

**Compensation**
$55,000 - $65,000

**Classification**
Coordinator 1

**Location**
Hybrid

Surrey

**Period of Employment**
Permanent

**Hours Per Week**
37.5

**Hours of Work**
Full Time

**Date Posted**
March 20, 2024

**Closing Date**
**April 03, 2024**

**ABOUT THE OPPORTUNITY**
As an integral part of our IMIT team, the primary purpose of the Service Desk Support Analyst is to support MNBC’s hybrid working staff with technology at our head office in Surrey, and throughout British Columbia via remote support. This role will provide support to the Community Services.

**Does this role sound perfect to you, yet you don’t check every box?**
We at MNBC realize that qualifications and experiences may look different for everyone. If this career opportunity is of interest to you and your experience may not perfectly align with every qualification, we still encourage you to apply.

**About Métis Nation British Columbia**
Métis Nation British Columbia (MNBC) develops and enhances opportunities for our Métis communities by implementing culturally relevant social and economic programs and services. Through teamwork, respect, dedication, accountability, integrity, and professionalism, MNBC strives to build a proud, self-governing, sustainable Nation in recognition of inherent rights for our Métis citizens, assisting in the delivery of services based on policy, process, and specified regulations.

MNBC reflects an equitable, diverse, and inclusive work environment. We respect the unique characteristics, backgrounds, and experiences that our employees bring to the organization and the communities we serve. We are committed to lateral kindness based on Métis cultural values that promote social harmony and healthy relationships.

MNBC’s KAA-WIICHIHITOYAAHK (We take care of each other) initiatives offer employees a competitive total compensation package including:

- Comprehensive group benefit package or health-care spending account.
- Enrollment in the BC Municipal Pension Plan.
- 15 paid days per year for statutory and cultural days (Indigenous Peoples Day and Louis Riel Day).
- 15 paid days per year for Wellness.
- Generous vacation entitlements
- Carpool, parking & public transit subsidies (Provincial Office only).
- Educational and professional development funding to support continued lifelong learning and skills upgrade.
- Remote workplace supports.
- Internal advancement career opportunities

**How To Apply**
**Hiring Manager**
Felix Ikem

**Hiring Manager Position**
Director, Information Management Information Technology

**Full Job Description**

Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience : Experience an asset