Key Account Manager

2 weeks ago

Quebec City, Canada Amicus Therapeutics Full time

**Job Brief**:
Key Account Manager - Eastern Canada

**SUMMARY OF POSITION**

***

**Amicus Therapeutics is a global, patient-dedicated biotechnology company focused on discovering, developing and delivering high-quality medicines for people living with rare metabolic diseases.**
- Position Amicus as a company and the Amicus product portfolio (both current & future) as defined by the management team.
- Maximize sales & market share within territory.
- Liaise with key customers and other relevant stakeholders to positively influence the use of Amicus products.

***ROLES AND RESPONSIBILITIES**
- Creation of customer targets, sales plan and action planning in line with country strategy and in agreement with line manager
- Customer contacts through one to ones, group meetings, congresses etc. with the treating physicians and their wider multi-disciplinary teams for the disease areas in which Amicus has an interest (both currently & in the future)
- Achieve use of advocacy for Amicus products. This will be through the delivery of product key messages, compelling clinical data discussions, countering competitor messages and relationship building with agreed target groups
- Achieve agreed sales and volume targets for designated products
- Utilize CRM system to support the sales process and maintain data in a timely manner as defined as required.
- Conduct a regular territory analysis in order develop an in depth understanding of customers, competitor landscape & activities and trends in sales and market share.
- Ensuing a high level of product, therapeutic and competitor knowledge is obtained and maintained
- Provide market access support working closely with key internal stakeholders.
- Preparation and presentation of business reviews on a regular basis
- Compliance with all company and local regulations, alignment with local Code of Conduct, including adverse events, product complaints and pregnancy reports according to company procedures
- Compliance with both the local jurisdictions legal, regulatory, professional and ethical requirements and/or Amicus standard operating procedures to ensure adherence with whatever is the most exacting standard.
- Implement the Amicus commercial strategy within agreed promotion and cost budget.
- Liaison and collaborative working with relevant internal staff (especially Medical Affairs) as required
- Carry out other related tasks and special projects with a national/international implication for Amicus

***QUALIFICATIONS AND BACKGROUND REQUIREMENTS**

***Educational Requirements**
- Degree qualified in Healthcare/Life Sciences (or equivalent)
- Must achieve and maintain defined industry educational and qualification requirements within the country of employment in order to be able to perform their role

***Professional Work Experience**
- Relevant track record of success in sales ideally within specialty pharma, rare disease and orphan drug sales ideally with experience in secondary care environment, product launches and effective account management.
- In depth knowledge of country healthcare system, hospital as well as office-based physician business

***Personal Attributes**
- A passion for helping patients with rare diseases
- A strong moral compass and clear alignment with Amicus Core Values
- Analytical with solid judgment and business acumen
- Autonomy, self-motivation and efficiency, with an appropriate sense of urgency in a fast-paced and dynamic entrepreneurial environment whilst working at times with ambiguity
- Strong project management skills with the ability to prioritise and manage multiple time-sensitive projects simultaneously
- Strong interpersonal skills, including diplomacy and flexibility, and the ability to engage and influence effectively with key stakeholders through strong presentation & effective interpersonal skills
- Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and CRM systems.
- Must be fluent in English and French

***Other skills/Attributes**
- Demonstrated alignment with Amicus Mission Focus Behaviors
- Passion for rare disease and patient focused

***Location**
- This will be a field-based position at a location indicated in the Employment Contract
- Willingness and ability to travel throughout country/countries with occasional international travel
- We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. Our unique experiences, backgrounds and range of cultural perspectives enrich how we approach opportunities, pushing ideas as far and as fast as possible with patients always our top priority. Employee expertise, intelligence, and creativity drives our innovation, and our passion and commitment to excellence. Our “Three Pillars of DEI” are interwoven into our Amicus culture and expands one person, one word, and one act at a time. For our employees, these three pillars are a touchstone for inspiration, guidance, and encouragement._
- _Amicus is

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