Customer Service Coordinator

4 weeks ago


Edmonton, Canada Westcorp Inc. Full time

Join the Westcorp Team:
**Position Summary**:
As a key member of the Commercial Property Management team, the Commercial Concierge will provide excellent customer service to tenants and guests at College Plaza; an office tower located at 8215-112 Street, Edmonton.

**Who You Are**:

- You are a professional who is well dressed, with superior written and verbal communication skills,
- You can provide exceptional customer service and effectively resolve customer concerns.

**Key Responsibilities**:

- Assist tenants and guests of College Plaza with enquiries and direct them to the appropriate resource.
- Accept and dispatch service requests and follow up to ensure services are completed to everyone’s satisfaction.
- Coordinate leasing of parking stalls within the complex. Assist with dealing with illegally parked vehicles.
- Arrange for the purchase and installation of building signage.
- Prepare letters, newsletters, and other communication for the complex.
- Set up, maintain, and audit building keys and access cards.
- Program door readers and elevators in the access card software (WinPak).
- Liaise with staff and contract security and ensure they are informed of activities within the complex.
- Plan and organize promotional events for commercial tenants.
- Assume the duties of the Chief Fire Warden for the building.
- Accounts Payable
- Other duties as assigned.

**Required Skills and Abilities**:

- Minimum high school education
- Minimum three years related experience
- Strong interpersonal and time management skills
- Ability to organize, execute and follow up in a timely manner
- Exceptional written and verbal communication skills
- Strong computer skills and knowledge of Microsoft Office (Word, Excel, Outlook, and Teams)
- Prior experience working in property management would be an asset
- Experience in Angus and Yardi software would be an asset
- Security clearance required upon offer of employment
- Highly organized, results-oriented and ability to work in a multi-functional team environment in alignment with our Westcorp Values: Integrity, Vitality, Accountability, Results, Collaboration, Learning and Innovation

**Working at Westcorp**

Headquartered in Edmonton, Westcorp Property Management Inc. is a vertically integrated company that creates, invests in, and manages residential, commercial, and hotel properties. Westcorp operates in Edmonton, Calgary, Kelowna, and Bonnyville, as well as in Michigan in the United States.

Westcorp is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. If you have a disability or special need that requires accommodation.

Westcorp employs 200 people with many decades of combined, extensive and successful experience. We provide our employees with a work environment that promotes professional and personal development.

Our approach to employee attraction and retention is straightforward: We want the best of the best. To attract the ‘best of class’ and the best new entrants to the real estate field, Westcorp provides:

- Competitive wages
- Comprehensive benefits package including a Health Spending Account
- Employee assistance program
- Career plan
- Recognition programs
- Professional development learning
- An exceptional work environment
- A mentoring culture



  • Edmonton, Canada Pyxis Customer Solutions Ltd. Full time

    **Job Overview** Pyxis Customer Solutions is a fast-growing debt solutions company, where we strive to provide outstanding customer service to our customers, as well as a supporting, caring and positive environment for our employees. **Working as a Customer Service Agent, you will**: - require Collections experience - Provide exceptional customer service...

  • Customer Care Lead

    4 weeks ago


    Edmonton, Canada Epiroc Customer Center Full time

    _**Customer Care Lead - Edmonton, AB**_ **RESPONSIBILITIES**: Provide technical/commercial parts support to our customers Handle incoming calls related to consumables, parts, service and equipment prices and delivery of orders Respond to inquiries of stock balance, pricing, lead time, delivery, parts information, specifications, availability inquiries,...


  • Edmonton, Canada BHD Instrumentation Full time

    **Role**: The Customer Service Coordinator is responsible for customer service activities, including supporting contracts, sales operations, customer relations and vendor relations, and related tasks. This individual will support sales representatives, work in coordination with the Operations team, and in parallel to Shipping and Receiving. **Job...


  • Edmonton, Canada BHD Instrumentation Full time

    The Customer Service Coordinator is responsible for customer service activities, including supporting contracts, sales operations, customer relations and vendor relations, and related tasks. This individual will support sales representatives, work in coordination with the Operations team, and in parallel to Shipping and Receiving. **Job Duties**: - Join as...


  • Edmonton, Canada Canadian North Full time

    The principal function of a Customer Services Coordinator is to provide leadership, support and direction to a group of Employees in the areas of technical expertise, customer service and operational demands and to carry out related administrative duties while remaining a full working member of the group performing the duties of a Customer Services Agent....


  • Edmonton, Canada City of Edmonton Full time

    Customer Service Coordinator permanent- Job Number : 45237**_Do you have a passion for delivering quality customer service and are a leader among your peers?_** **_Do you have an aptitude for managing staff and business performance?_** **_If yes, then a career as a Customer Service Coordinator may be for you!_** This position will lead a team of Customer...


  • Edmonton, Alberta, Canada Bunzl Canada Full time

    Job OverviewBunzl Canada is a leading provider of food and retail packaging, cleaning supplies, and equipment to over 45,000 businesses in Canada.We're looking for a skilled Customer Service Coordinator to join our team. As a key member of our service support team, you will be responsible for ensuring timely and efficient resolution of customer inquiries and...


  • Edmonton, Canada University of Alberta Full time

    **Department** VPFO CCR Services Admin **Salary range** $54,764.33 to $73,940.15 **Hours per week** 40 **Grade** 7 **Posted date** October 18, 2024 **Closing date** November 1, 2024 **Position Type** Full Time - Operating Funded **Description**: **This position is a part of the Non-Academic Staff Association (NASA).** This position offers a...


  • Edmonton, Canada City of Edmonton Full time

    **Job Number**:49873** **_ Do you have a passion for delivering quality customer service and are a leader among your peers?_** **_Do you have an aptitude for managing staff and business performance?_** **_If yes, then a career as a Customer Service Coordinator may be for you!_** This position will lead a team of Customer Service Representatives by...


  • Edmonton, Canada Classic Gardens Edmonton Limited Full time

    **Customer Service Coordinator** The Classic Landscapes Family of Companies requires a new Retail Garden Centre Manager. This position will be responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations will include staff management, scheduling and supervision, customer...


  • Edmonton, Canada Capital Fine Meats Full time

    **Capital Fine Meats is a family owned and operated business in Edmonton, Alberta since 1929. We are a federally regulated food processing facility, and pride ourselves on providing fresh, high-quality meats across Western Canada.** **With a team of over 100 individuals, we believe a diverse and inclusive corporate culture is one where everyone succeeds....


  • Edmonton, Alberta, Canada Insurance Growth Network Full time

    Job OverviewThe Insurance Growth Network is seeking a highly organized and detail-oriented Customer Service Coordinator to join our team. This role will be responsible for providing exceptional customer service and support to our clients and internal stakeholders.Main ResponsibilitiesMaintain and update computer and paper files used by the department,...


  • Edmonton, Canada KO AUTO FINANCE Full time

    KO Auto Finance is seeking a dedicated and detail-oriented individual to join our team as a Delivery Coordinator/Customer Service Manager. In this role, you will play a crucial part in the customer journey, ensuring that vehicle deliveries are seamless and customer satisfaction is maintained at the highest level. **Responsibilities**: **Coordinate...


  • Edmonton, Canada Optimum Auto Service Full time

    **Job Overview** **Responsibilities**: - Utilize mechanical knowledge to assist customers with automotive repair questions - Upsell products and services to customers based on their needs - Handle cash transactions accurately and efficiently - Maintain a clean and organized work environment - Collaborate with the sales team to ensure customer...


  • Edmonton, Canada SIRKit Ltd Full time

    **Job Summary** Reporting to the Service Delivery Manager the Service Dispatcher is responsible for attaining maximum utilization of our internal and field resources by dispatching service required by monitoring and managing incoming requests. The Service Dispatcher must have exceptional communication, customer service, multitasking, and be well organized....


  • Edmonton, Canada Alsco Full time

    Classification: Non-Exempt Job Summary: The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution. Performs other duties as required and...


  • Edmonton, Canada Johnson Controls Full time

    **Unleash your potential with the Johnson Controls team!**: As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. **Join our winning team and pave the way for a bright future. **With our extensive reach across various industries worldwide, our teams are...


  • Edmonton, Canada Texcan, Division of SoneparCanada Inc, Full time

    Texcan provides customers with high quality wire and cable products at the best value possible. As one of Canada’s largest distributor for over **40 years**, we have built a reputation for going to great lengths for our customers. We supply solutions for a variety of different markets in residential, commercial, industrial and emerging green markets such...


  • Edmonton, Canada Thermex Metal Treating Full time

    **About us** Thermex Metal Treating offers the widest range of ferrous metal heat treating processes available in Western Canada. Based out of Edmonton Alberta, Thermex strives to provide the best heat treating solutions. **Customer Care Coordinator | Thermex Metal Treating Ltd. | $20/hour** The Customer Care Coordinator has primary responsibility for...


  • Edmonton, Canada DRIVING FORCE Full time

    Alata is a Fleet Technology and Fleet Management company that applies world class technology to industry leading fleet management practices to provide a comprehensive solution to customers of all sizes. Alata is looking for a Customer Success Coordinator who will be responsible for managing the relationships with Alata’s customers and helping them solve...