Clinic Office Manager

3 weeks ago


Vancouver, Canada West 4th Physiotherapy Clinic Full time

**Clinic Office Manager**

We are currently seeking a Clinic Office Manager to be a key player in our dynamic Physio team, right in the middle of Kitsilano. West 4th is a firmly established business with a great reputation for making a difference in our customers lives. This critical position has become vacant as our current Manager is moving on after 18 years of valued service to the business.

The successful applicant will be enthusiastic, be invested in being a great representative of our practice, quick thinking and supportive of the needs of our business. They will be professional and responsive to the needs of clients and referrers, responsible for maintaining our commitment to high quality physiotherapy care and customer service. Leading the administrative team of 4 people, you will be a strong and positive role model, enabling operational performance and smooth delivery by our eight skilled therapists.

This position will suit someone who is reliable and organized, enjoys interacting with the public and thrives in being part of a great team.

**Your role will focus on**
- Ensuring a strong customer centric focus throughout the clinic.
- Adding to our friendly and warm work environment
- Overseeing the daily operation of the clinic - customer service, scheduling and billing and inventory management.
- Leading the team of administration staff

**What you will bring**
- 3+ years prior experience working in a management/leadership role.
- Experience with Clinic management software (Clinicmaster preferred) would be great, but this can be learned - being systems savvy is desirable.
- Customer service orientation and ability to liaise with patients and other health care providers.
- Strong organizational skills and detail-oriented
- Ability to delegate tasks as needed, and to improve team productivity.
- Adaptability, reliability, and flexibility with schedule.
- Ability to keep confidentiality.

**What you will get**

Competitive remuneration (50-55k) + benefits

Friendly and respectful work environment with flexibility

Work alongside a supportive and dedicated team

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:

- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Vancouver, BC V6K 4S2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 2023-05-01



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