Manager Clinical Standardization

8 months ago


Vancouver, Canada PHSA Full time

**Job Summary**:
In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Business Management Office, the Manager, Clinical Standardization Leads equipment and supply standardization initiatives in support of the strategic goals, clinical requirements and standardization of equipment and supplies. The Manager works to coordinate the collection and interpretation of the clinical informatics Continuous Quality Improvement (CQI) Data and identify patient care and quality of care related issues evident from the trends identified in the data. Key responsibilities include: coordinating the gathering of data, risk management, quality project management, monitoring and reporting, benchmarking and process measurement, patient safety promotion, implementing change in clinical workflow and supporting delivery of education related to use of the technology and medical devices, including infusion pumps and medication safety systems, managing all product recalls and shortages affecting C&W, and leading C&W’s equipment and supply standardization initiatives.

**Duties/Accountabilities**:

- Provides leadership and direction for the management, utilization, risk management, and quality improvement for clinical operations for all equipment and supply standardization related initiatives. Guides the development, recommendation and implementation of changes in department policy, clinical workflow and equipment and product standardization.
- Ensures equipment and supply standardization at C+W is in alignment with accreditation requirements. Leads standardization and industry benchmarking actions to respond to recommendations arising from accreditation surveys, and to address new accreditation requirements, issue identification and prioritization. Actively leads Product Standardization Committee structures to facilitate decision-making, ensure appropriate assignment of accountability and secure buy-in of change efforts
- Represents C&W, on a formal basis, by negotiating and facilitating consensus with major vendor organizations and clinical stakeholders for standardized equipment and to ensure maximum leverage of relationships in support of the strategic goals, clinical requirements and standardization of equipment and supplies. Represents C&W on provincial competitive bids and Value Analysis Teams (VAT) with a clinical focus to address clinical requirements for tertiary and quaternary pediatric and maternity patients.
- Facilitates new product evaluation and integration into clinical practice by acting as a liaison between vendor representatives, hospital leadership and clinical staff. Monitors and supports the implementation process by delivering instructions to staff and reporting changes to affected committees.
- Assesses the impact of new equipment on staff in various departments including nursing and allied health staff by assessing medical devices’ ease of use, efficiency, and whether a safer environment is created for patients through more accurate, consistent, and accessible records. Manages feedback from hospital staff.
- Develops strategic standardization priorities and coordinates operational planning and implementation with PHSA Supply Chain and all C&W clinical teams and working groups. Monitors and supports the implementation process by delivering instructions to staff and reports changes to affected committees.
- Chairs and supports various committees such as the Infusion Pumps Operations Committee, and the Equipment Standardization Committee. Leads hospital cost savings related to supplies and equipment through involvement with the Product Evaluation and Standardization Committee. Participates in various meetings as required.
- Performs market searches for products; receives, compiles, reviews and presents material to the program management team and appropriate program committees. Monitors practice trends, identifies opportunities that promote innovation and partnership for improvement, and supports the consistent delivery of quality care.
- Establishes and maintains effective relationships with solution providers. Establishes evaluation and feedback mechanisms to ensure strong program management and support continuous quality improvement.
- Leads collaboration with physicians & professional practice leaders, the identification of evidence based outcomes, and the development of quality indicators and care pathways. Ensures compliance with accreditation standards, and coordinates or participates in quality improvement activities.
- Liaises with the clinical teams and the Pharmacy Department and acts as a consultant for physicians, nurses and other allied health practitioners on matters related to equipment and supplies. Manages and



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