Field Team Manager
6 months ago
**Position**: Field Team Manager
**Schedule**: Full Time, including a rotating schedule of mornings/evenings and some weekends
**Location**: Edmonton, AB
**Compensation**: $50,000/year + $10,000 in bonus potential
The Field Team Manager will be responsible for leading the team in the field, as well as assisting with operations duties in the office. This position will split their time 20% in the field and 80% in the office.
Field Duties (20%):
- Lead by example in the field - achieve target KPIs set out for truck team members while ensuring high-quality execution of company policies and procedures
- Monitor and ensure successful execution of dump and diversion targets
- Drive and continuously develop a positive culture among the field staff
- Oversee training and help to develop employee’s professional skills in areas such as sales, marketing, customer service, profitability, and safety
Office Duties (80%):
- Oversee day to day operations
- Assist with the creation of the daily/weekly schedule
- Actively manage the team to help them achieve their target KPIS
- Complete end of day paperwork
- Monitor customer satisfaction, proactively addressing any issues that arise
Requirements:
- Experience leading and motivating teams to achieve exceptional customer experiences
- Active & Energetic - enjoys physical work and motivated to lead the team to success in the field
- Strong desire to help others excel and meet weekly goals
- Valid driver's license & clean driving record
- Leadership experience in a relevant field (such as sales, marketing, administration, operations or human resources)
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