Receptionist

3 weeks ago


Montréal, Canada Welcome Hall Mission Full time

**Donations**:
**Receptionist**:
**Number of positions: 1**:
Are you known for your energy and your customer service skills? Are you organized and enjoy being in contact with people? Become the Receptionist for Welcome Hall Mission. As our Receptionist, you would be the primary point of contact for people who wish to get in touch with Welcome Hall Mission. You will also personally manage all incoming Welcome Hall Mission donor calls and ensure that all their need are met. If you offer exceptional customer service, you are the person we need

Apply**Primary Tasks and Responsibilities**:

- Answers all incoming Welcome Hall Mission phone calls and offers exceptional customerservice in harmony with the Mission’s values; redirects call to the appropriate person.
- Personally manages all incoming donor calls.
- Contacts donors in order to thank them and follow-up with them.
- Receives and processes donors’ personal information.
- Ensures that all donor receipts are processed appropriately.
- Performs all other related tasks.

**Desired Profile**:

- Excellent customer service skills
- organizational skills
- Polite, courteous and professional
- Excellent oral and written skills in both English and French
- Two (2) years of experience in a similar role is an important asset
- Proficiency in Microsoft Office Suite
- Knowledge of ProDon software is an asset.

**Why Welcome Hall Mission?**:
**The many benefits of a career with us**
- Good work-life balance
- Social benefits that promote wellness
- Pension plan with Employer contribution
- A dynamic and creative work environment
- Accessible by public transportation
- Access to parking if you come by car
- We work together to transform Montreal


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