Spa Receptionist

1 week ago

Montréal, Canada Midtown Athletic Club Full time

Midtown est à la recherche d'un(e) réceptionniste pour le spa afin d'aider son équipe à dorloter ses clients.

Le poste

Comme entant le premier point de contact, la réceptionniste du Spa crée une impression enthousiaste, chaleureuse et prêt à assister les clients. Qu'il s'agisse de prendre des réservations ou d'aider un client à se sentir à l'aise lorsqu'il attend un traitement, la réceptionniste joue un rôle important en dépassant les attentes en matière de service et en donnant un sentiment d'appartenance.

Les principales responsabilités sont les suivantes:

- Accueillir les membres par leur nom et avec le sourire
- Maintenir la propreté de la réception et de la boutique du spa
- Répondre aux appels entrants
- Répondre aux questions et préoccupations des membres au besoin
- Fournir un soutien supplémentaire à l'équipe du spa si nécessaire

Les exigences d'un(e) réceptionniste du spa:

- Passionné(e) par la qualité du service et de l'assistance
- Capacité à effectuer plusieurs tâches à la fois, à faire preuve d'initiative et d'une solide éthique de travail.
- D'excellentes compétences interpersonnelles et de communication
- Une expérience préalable dans un spa est préférable.

______________________________________

Midtown is looking for a Spa Receptionist to help our Spa team pamper our clients.

The Position

Our Spa Receptionists create positive lasting impressions by providing enthusiastic greetings, warm assistance and genuine farewells. Whether taking reservations or helping a guest feel comfortable while waiting for a treatment, they play an important role by exceeding service expectations and providing a sense of belonging.

The primary responsibilities are:
- Greet members by name and with a smile- Maintain cleanliness of the spa’s front desk and shop- Answer incoming calls- Respond to members’ questions and concerns as needed- Provide additional support to the Spa team as needed

Spa Receptionist Requirements:
- A passion for quality service and assistance- Ability to multi-task, demonstrate initiative and strong work ethic- Excellent interpersonal and communication skills- Previous spa experience is strongly preferred

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.

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