Bilingual Customer Service Agent

2 weeks ago


Saint John, Canada Bay Ferries Limited Full time

**About us**

Bay Ferries Limited provides year round Ferry Service between Saint John, New Brunswick and Digby, Nova Scotia, as well as seasonal service between Yarmouth, Nova Scotia and Bar Harbour, Maine.

As a Customer Service Agent you will be required to provide excellent customer service to all customers via telephone and in-person. Responsibilities will include booking reservations via phone and in person, issuing tickets and boarding cards, processing cash and credit card payments, providing rates, quotes, and travel information to potential customers. Additionally you will be responsible for balancing daily transactions and assisting with daily task as requested by your supervisor. The hours will vary and there may be split shifts.

The successful applicant will possess the following:

- Excellent oral communication
- Flexibility
- Organization
- Reliability
- Team Player

**Job Types**: Part-time, Seasonal
Part-time hours: 1-40 per week

**Salary**: $25.08 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Saint John, NB E2M 0B2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2023-07-10



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