Customer Support Agent

4 weeks ago


SaintLaurent, Canada Service Instukem Ltee Full time

**Receptionist**

**Instukem is a company with phenomenal growth. We are an essential partner for our customers. We meet their cleaning and disinfection needs with a full range of customized, innovative, and environmentally responsible products and services.**

**Main tasks**:
Ø Welcome visitors who come to the office;
Ø Follow-up of open sales orders and BOs;
Ø Manage the mailbox;
Ø Send documents at the request of the customers;
Ø Daily billing;
Ø Monthly billing;
Ø Tracking of empty container returns;
Ø Sends mail and parcels;
Ø Closing service orders;
Ø Maintain customer lists in the computer system (price list, changes, customer contact modifications) ;
Ø Follow-up of orders for office supplies;
Ø Follow-up of the service schedule;
Ø Edit and Print attendance sheets;
Ø Label printing;
Ø Enters service calls into the system;
Ø Filing

Ø All other related tasks

**Instukem values**:
**Success** as a team

**Respect**

**Integrity** (is nonnegotiable)

Strive for **excellence** in all actions

Always act with the **customer** in mind

**Prerequisites**:
Ø Bilingual (French and English)

Ø Customer Service Experience

Ø Detail-oriented

Ø High stress management capacity

Ø Knowledge of Microsoft Office

Ø Knowledge of the Business central ERP system (an asset)

Ø Being able to communicate effectively and be able to set priorities is an imperative

Ø Able to work in a fast-paced, growth-oriented, flexible, good sense of humor.

**Working conditions**:

- Office environment
- Schedule

From Monday to Thursday 7h30 to 4h30

Friday 7h30 to 4h00

**Our vision**

**Making our customers' world clean, hygienic, and safe**

**Job Types**: Full-time, Permanent, Casual

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Saint-Laurent, QC H4T 1N1 (required)

Ability to Relocate:

- Saint-Laurent, QC H4T 1N1: Relocate before starting work (required)

Work Location: In person


  • Support Agent

    4 weeks ago


    Saint-Laurent, Canada Livingston International Full time

    The Support Agent is accountable for providing clerical and administrative support services to a Brokerage Delivery Centre in a 24/7 client service work environment. duties: - Perform routine clerical duties such as data entry of multi-line/CCI entries, photocopying, faxing, filing. - Request, receive or retrieve files or documentation from internal or...

  • Production Support

    5 days ago


    Saint-Laurent, Canada ABB Full time

    **Production Support - Documentation & Method Agent - Internship**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity...

  • Inside Sales Agent

    3 days ago


    Saint-Laurent, Canada TOOTSI IMPEX INC Full time

    _**Tootsi Impex is a North American leader in bulk, natural and health food products. Our company was established in 1986. We are a direct importer, processor, and distributor of over 1500 products. Our headquarter is based in Montreal where we also manufacture unique and trend setting snacks from our state-of-the-art facility.**_ - **Our growing...


  • Saint-Laurent, Canada ABB Full time

    **VMI Customer Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Call Center Agent

    4 weeks ago


    Saint-Laurent, Canada SoftFlow Service Informatique PME Managed IT Services Full time

    **Call Center Agent** **MUST HAVE**: Very good knowledge in: - Your role as an agent in our call center team will be to create connections with customers. - You will need to call clients and schedule appointments and coordinate with the team's schedules as a call center representative. - You have to be used to making a lot of phone calls - Be able to Work...

  • Methods Agent

    3 days ago


    Saint-Laurent, Canada Bombardier Full time

    **Methods Agent** **-** **MON20897** **Description** **BOMBARDIER** Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working...

  • Rental Agent

    4 weeks ago


    Saint-Laurent, Canada Cogir Full time

    Every day, our team of enthusiasts makes a difference to residents. The relationship of “human for human” is at the heart of our approach and corporate philosophy. Furthermore, the success experienced by COGIR Immobilier is based on good teamwork between the different departments and on all the people who have joined the company for more than 25...

  • Methods Agent

    4 days ago


    Saint-Laurent, Canada Bombardier Full time

    Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit. **In your role, you will**: Method Agent -...


  • Saint John, Canada Geotab Full time

    Who we are:Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.Geotab is advancing security, connecting commercial vehicles to the...


  • Saint-Laurent, Canada Bombardier Full time

    **Material Logistics Agent** **-** **MON20472** **Description** **BOMBARDIER** Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on...

  • Support Technique

    4 weeks ago


    Saint-Laurent, Canada Securitas Electronic Canada Inc Full time

    Securitas Technologie, est une division de Securitas AB, le plus grand fournisseur de services de protection au monde avec plus de 370 000 héros Securitas à travers le monde. Securitas Technologie propose une gamme complète de systèmes et de services vidéo, d'accès, d'intrusion, d'incendie et intégrés. En tant qu'intégrateur de systèmes et...


  • Saint-Laurent, Canada SAMSIC Assistance Canada Inc Full time

    **Specific Responsibilities of the Position**: - Departing Flights: As assigned by dispatch, assists and transports departing passengers requiring wheelchair assistance from collection point via security and (USA customs as required) to their assigned gate. When notified by the airline agent to board, transport as required the passengers to their assigned...


  • Saint-Laurent, Canada Bombardier Full time

    Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit. **In your role, you will**: - Manage the...


  • Saint-Laurent, Canada ABB Full time

    **Procurement and Logistics Agent**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...


  • Saint-Jean-sur-Richelieu, Canada Logistik Unicorp Inc Full time

    Customer Service Agent - Evening Schedule: 12:30 to 21:00 or 11:30 to 20:00 Monday to Friday No telephone solicitation Specific responsabilities • Answering customer questions (mostly English) about their uniform order;


  • Saint-leonard, Canada TP - Holiday Group Ltd Full time

    Join an Industry Leader and Canadian Distributor of Luggage, Suitcases, and Bags. Our well-known brands include **Travelpro, SwissGear, Bench, Roots, David Jones**, **Simon Chang,** and more! The Customer Service Agent offers important support for our company’s activities. He/She ensures the satisfaction of our customers by offering an outstanding service...


  • Saint-Hubert, Canada Bis Solutions Full time

    Bis Solutions Inc. is a young, rapidly growing, Quebec company specializing in the design and manufacturing of customized packaging. Our customers trust our industry expertise and eco-friendly solutions. We value providing a positive work environment at our modern office, and our dedicated staff offer constant support during onboarding. **SUPPLY CHAIN AND...

  • Agent Administratif

    4 days ago


    Saint-Laurent, Canada ADFAST Full time

    Travailler chez Adfast, c'est faire partie d'une aventure humaine et technologique qui a débuté il y a plus de 40 ans. Nous sommes un fabricant de adhésifs, scellants et mousses isolantes éco-responsables pour la construction de bâtiments durables. Adfast est certifiée vitrine de l'Industrie 4.0 par le ministère de l’Économie et de l'Innovation,...


  • Saint-Laurent, Canada Canon Canada Full time

    **Bilingual (FR/ENG) Call Center - Hybrid** By monitoring all Field Service Route Management System activities and collaborating with Field Service Team Managers, you will be responsible for ensuring our service technicians are minimizing their travel time between customer calls. We are excited to offer a new and adaptive way of working that provides...


  • Saint-Laurent, Canada ABB Full time

    **Support en Production - Documentation & Agent de Méthode - Stage**: **Faites progresser votre carrière chez ABB avec une équipe mondiale qui alimente la transformation de la société et de l’industrie afin de bâtir un avenir plus productif et durable. Chez ABB, nous avons l’objectif précis de favoriser la diversité et l’inclusion dans tous ses...