Specialist, Regional Patient Programs; Central

3 weeks ago

Toronto, Canada Crohn's and Colitis Canada Full time

Feb 7, 2023

**Title**: Specialist, Regional Patient Programs; Central

**Reports to**: Manager, Patient Programs and Evaluation

**Type**: Full-Time, Permanent

**Posting Dates**: February 6- February 19th

**ROLE IMPACT**:
This is a meaningful role where you can make a difference every day for people living with inflammatory bowel diseases (IDB). You will achieve impact by:

- Delivering education and programing that directly supports and benefits those affected by inflammatory bowel disease (IBD);
- Bridging the information gap between those impacted by IBD and the latest information on related research and policies;
- Inspiring others to support our cause by increasing public awareness of the realities of living with IBD;
- Providing first line support to patients and families and directing them to available resources and support.

If this excites you, read on to learn more about our exciting new opportunity.

**QUALIFICATIONS**:

- Completion of a post-secondary degree and/or equivalent experience in health sciences, psychology, education, social work, nursing, or other related discipline;
- 3+ years of experience in developing and delivering education programs, training programs or support services for internal and/or external audiences; Non-profit experience an asset;
- Excellent time management skills; ability to coordinate various activities within tight deadlines and handle multiple, high priority items at the same time;
- Proficiency in conducting program evaluation, including surveying, data collection, reviewing participant feedback and conducting analysis;
- Knowledge of virtual event platforms and video conferencing or webinar technology (e.g., Zoom) with hands on experience managing virtual or hybrid experience a plus;
- Excellent relationship building ability and strong communication skills; able to adapt communication style for various audiences;
- Highly organized, detail oriented with strong analytical skill; able to work independently;
- Ability to travel within areas of responsibility on occasions; possess valid driver’s license and access to vehicle; and
- Open to flexible hours with evenings and the occasional weekend events.

**WHY YOU SHOULD JOIN US**:

- Flexible hours; we aren’t strict 9-5ers
- Work-life balance; we understand there’s more to your life than work and we respect that as an organization;
- Extended health and dental employee benefits program;
- Employer matching RRSP program; and
- Last but not least, a passionate and diverse team championing our values; Courageous, Inclusive, Authentic and Collaborative, working towards a GREAT cause

**RESPONSIBILITIES**:

- Plan and oversee the logistics, promotion, and delivery of activities that provide education, peer-to-peer and professional support, and other patient program initiatives within the assigned region of Ontario, Manitoba and Saskatchewan.
- Work closely with the Manager, Patient Programs to assess and develop the annual program plan as well as identifying needs and opportunities to meet the concerns of the target audience;
- Conduct surveys, review program feedback, consult key stakeholders to track program engagement and evaluate impact;
- Monitor and report program revenue and costs to ensure balanced budgets and to analyze program performance
- Support the Volunteer Engagement and Patient Programs Teams to recruit, train, support, and motivate a diverse group of volunteers that lead regional patient programs; and
- Increase awareness about Crohn’s and Colitis Canada through educational content and informative resources.

**ABOUT US**:
Crohn’s and Colitis Canada is on a relentless journey to find the cures for Crohn’s disease and ulcerative colitis and improve the lives of everyone affected by these chronic diseases. Collectively with the support of volunteers, researchers, donors and the community, we are transforming the lives of people affected by Crohn’s and colitis through research, support programs, advocacy, and awareness.

To protect the health and safety of our employees and community, Crohn’s and Colitis Canada is requiring that employees be fully vaccinated against COVID-19. Crohn’s and Colitis Canada will provide accommodation on a case by case basis, in accordance with its obligations for anyone who is unable to be vaccinated for a reason protected under applicable human rights legislation.

**HOW TO APPLY**:
Interested applicants are asked to submit a PDF of their resume and cover letter

**This position will be posted until February 19th, 2023.**

We thank all applicants for their interest to work at Crohn’s and Colitis Canada; however only those selected for an interview will be contacted.

**WHAT TO EXPECT**:

- Intro Call - a quick call with a member of the People team to discuss the role and learn who you are
- First Interview - 60 minutes to go over your background, the role and Crohn’s and Colitis Canada. Also, an excellent time for you to ask any questions you hav

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