Patient Safety

1 month ago


Toronto, Canada University Health Network Full time

**Patient Safety & Quality Improvement Specialist**

**Job Posting #: 926022**
**Site: All sites**
**Department**:Quality, Safety and Clinical Adoption**
**Hours**:Quality, Safety and Clinical Adoption**
**Salary: $84,068 - $105,086 per annum**
**Status: Temporary Full-time**
**Posted Date: November 02, 2023**
**Closing Date: December 01, 2023**

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

**Position Summary**

University Health Network (UHN) is looking for an experienced professional to fill the key role of Patient Safety & Quality Improvement Specialist in our Quality, Safety & Clinical Adoption Department. As member of the UHN Quality, Safety & Clinical Adoption team the Patient Safety and Quality Improvement Specialist will be the ambassador for patient safety and quality improvement and will be the pivotal lead for the following accountabilities:
**Duties**
- Advance patient safety and quality in the organization through consultation and education on quality methods and patient safety to the organization through knowledge of clinical best practices, legislative requirements and policies related to quality and patient safety
- Champion a patient safety and quality improvement approach across the organization based on High Reliability Science and a Whole System Quality approach through development, implementation, and evaluation of reliability science methods and tools, and accelerate patient safety through representation on various corporate and program committees
- Manage patient safety events through investigation, engaging interprofessional teams, facilitating case reviews, and providing continuous organizational learning using the Canadian Incident Analysis Framework
- Build and maintain professional relationships with executive leaders, operational leaders, healthcare professionals, patient partners and chairs of quality governance committees
- Assist in the selection and analysis of quality-related performance indicators to monitor organizational, program, and/or unit level performance to ensure alignment with strategic direction. Some of these indicators will be incorporated into UHN’s Safety Scorecard and UHN’s annual Quality Improvement Plan
- Manage the initiation, planning, execution and sustainability of projects and initiatives designed to promote patient safety and quality improvement on a corporate-wide, program-wide and local, patient care unit scale
- Develop and deliver patient safety and quality improvement related curriculum to employees, physicians, learners and volunteers
- Provide leadership, guidance, and planning for quality and patient safety initiatives through advocating for clinical standardization through quality improvement initiatives and document preparation

**Qualifications**
- Completion of a bachelor’s degree
- Completion of a Masters degree in Quality Improvement, Patient Safety or Health Quality preferred
- Being a member of a regulated healthcare professional is strongly preferred
- Minimum of 6-8 years practical and related experience in the healthcare field
- Experience in quality improvement and patient safety methods (e.g., root cause analysis, high reliability, Whole System Quality, model for improvement, Canadian Incident Analysis framework), change management, and leading Patient Safety & Quality Improvement initiatives within healthcare is required Experience with analysing quantitative and qualitative data is an asset.
- Have knowledge in Canadian and Ontario patient safety related legislation and standards (e.g. QCIPA, ECFAA, and Accreditation Canada ROPs)
- Previous experience with Epic preferred
- Previous experience in quality and safety governance structures preferred
- Project management experience preferred
- Project planning
- Implementation
- Evaluation
- Sustainment
- Demonstrated experience in facilitating a major change initiative in a healthcare environment
- Demonstrated change management skills (consulting, negotiating, influencing)
- Knowledge of hospital organizational structure and processes preferred
- Demonstrated ability to handle multiple competing priorities in a deadline-driven environment
- Anal



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