Rental Supervisor

7 months ago

Mississauga, Canada Driving Force Full time

DRIVING FORCE is currently seeking a Permanent Full-Time Rental Supervisor in our Mississauga location to support the Rentals department. We are looking for a leader who is passionate about delivering the highest levels of service and developing long-lasting relationships within the branch. The Rental Supervisor is responsible for providing exceptional service experience for customers and supporting the Rental Manager with the training, scheduling, and supervision of department employees.

**Responsibilities include**:

- Assist the Rental Manager in leading the Rental department in the branch
- Serving customers in person and over the phone with renting or returning rental vehicles
- Establishing customer relationships by building rapport, becoming familiar with the specific needs, expectations and requirements of target rentals customers
- Organizing and ensuring that rental vehicle deliveries and pick-ups continually meet agreed conditions and deadlines
- Providing walk arounds with customers and completing condition reports
- Opening and closing Rental Agreements and completing necessary paperwork
- Scheduling vehicles for clean-up and maintenance
- Working with vendors to arrange vehicle maintenance and coordinate any repairs
- Checking and signing off on the Daily Business Report (DBR)
- Monitoring overdue rentals and mitigating bad debt exposure through persistent follow-up
- Responding to customer complaints in a timely and appropriate manner
- Providing direction to Rentals team on customer service excellence
- Provide oversight of daily operations including the rental counter activity
- Supporting the Rental department by driving and cleaning vehicles as necessary

**Qualifications**:

- 3+ years in a supervisory role in retail or similar industry
- Excellent leadership skills with the passion to help mentor a successful team
- Strong alignment with the DRIVING FORCE values - Integrity, Passion, Commitment and Respect
- A commitment to delighting customers through attitude, attention, and effort
- Strong interpersonal and communication skills
- Strong computer skills and competency in Microsoft Office, particularly Outlook and Excel
- Ability to work in a fast-paced environment
- Able to solve problems independently following company guidelines and policies

**What we offer**:

- An attractive compensation package
- Group Health benefits including extended health, dental, vision, and disability insurance
- Group RRSP plan with company matching contribution
- Professional development opportunities
- Opportunity to work in a company that is growing across Canada and the United States
- An inclusive team environment

IND2

  • Rental Equipment Logistics Specialist

    4 weeks ago

    Mississauga, Ontario, Canada Stephenson's Rental Services Full time

    Company OverviewAt Stephenson's Rental Services, we pride ourselves on being a Canadian success story spanning over 70 years. With a team of 750 employees, we're committed to expanding our diverse and talented workforce with like-minded individuals who share our values of Respect, Passion, Simplicity, Progressive Thinking, and Family Focus.SalaryWe offer...

  • Rental Service Manager Position

    23 hours ago

    Mississauga, Ontario, Canada Preferred Car and Truck Rental Full time

    About the JobPreferred Car and Truck Rental is seeking a highly skilled Rental Service Supervisor to join our team. As a key member of our operations, you will be responsible for ensuring seamless customer experiences and efficient day-to-day operations.Job DescriptionWe are looking for an experienced professional with a strong background in supervising...

  • Rental Management Trainee

    7 months ago

    Mississauga, Canada Ryder System Full time

    You are the driving force behind our company. Start your career with Ryder today! **Summary** The Rental Management Trainee is designed to be completed in 18-24 months and provides the incumbent general Rental Management training in addition to specific training in the areas of Finance, Operations, Human Resources and Sales /Marketing. The incumbent will...

  • Supervisor

    3 days ago

    Mississauga, Canada ACE Iversta Car Rental Full time

    **Responsibilities and Duties** - Communicate with the clients - Schedule personnel at the Branch to ensure proper coverage - Evaluates reporting personnel in the performance of their jobs and tasks distribution - Provide exceptional customer service - Organize office work flow - Monitor and manage fleet - Ensure excellent timely maintenance and cleanliness...

  • Supervisor

    20 hours ago

    Mississauga, Canada ACE Iversta Car Rental Full time

    Job description **Responsibilities and Duties** - Communicate with the clients - Evaluates reporting personnel in the performance of their jobs and tasks distribution - Provide exceptional customer service - Organize maintenance schedule and work flow - Monitor and manage fleet - Ensure excellent timely maintenance and cleanliness of the fleet - Ensure that...

  • Dz Driver

    6 months ago

    Mississauga, Canada Stephenson's Rental Services Full time

    **Who we are** Stephenson’s Rental Services is a Canadian success story spanning over 70 years and 500 employees looking to expand our team with new **diverse** and **talented **individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through **Respect, Passion,...

  • Az Driver

    6 months ago

    Mississauga, Canada Stephenson's Rental Services Full time

    **Who we are** Stephenson’s Rental Services is a success story spanning over 70 years and 500 employees looking to expand our team with **diverse** and **talented **individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through **Respect, Passion, Simplicity,...

  • Dz Driver

    7 months ago

    Mississauga, Canada Stephenson's Rental Services Full time

    **Who we are** Stephenson’s Rental Services is a Canadian success story spanning over 65 years and 500 employees looking to expand our team with new **diverse** and **talented **individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through **Respect, Passion,...

  • Dz Driver

    2 days ago

    Mississauga, Canada Stephenson's Rental Services Full time

    **Who we are** Stephenson’s Rental Services is a Canadian success story spanning over 65 years and 500 employees looking to expand our team with new **diverse** and **talented **individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through **Respect, Passion,...

  • Dz Delivery Driver

    20 hours ago

    Mississauga, Canada Stephenson's Rental Services Full time

    Join a Canadian success story with over 500 team members that is still growing strong after 65 years! We cater to the rental needs of General Contractors, Subcontractors, Residential homebuilder as well as anyone looking for construction equipment rentals including heavy equipment, heaters, scaffold, fencing, lawn/garden and general tools. Stephenson’s...

  • Dz Driver

    7 months ago

    Mississauga, Canada Stephenson's Rental Services Full time

    **Who we are** Stephenson’s Rental Services is a Canadian success story spanning over 70 years and 500 employees looking to expand our team with new **diverse** and **talented **individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through **Respect, Passion,...

  • Dz Propane Delivery Driver

    7 months ago

    Mississauga, Canada Stephenson's Rental Services Full time

    **Who we are** Stephenson’s Rental Services is a Canadian success story spanning over 70 years and 500 employees looking to expand our team with new **diverse** and **talented **individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through **Respect, Passion,...

  • G Driver

    7 months ago

    Mississauga, Canada Stephenson's Rental Services Full time

    **Who we are** Stephenson’s Rental Services is a Canadian success story spanning over 70 years and 750 employees looking to expand our team with new **diverse** and **talented **individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through **Respect, Passion,...

  • Dispatcher

    7 months ago

    Mississauga, Canada Stephenson's Rental Services Full time

    **Who we are** Stephenson’s Rental Services is a success story spanning over 70 years and 500 employees looking to expand our team with **diverse** and **talented **individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through **Respect, Passion, Simplicity,...

  • Dispatcher

    7 months ago

    Mississauga, Canada Stephenson's Rental Services Full time

    **Who we are** Stephenson’s Rental Services is a success story spanning over 70 years and 500 employees looking to expand our team with **diverse** and **talented **individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through **Respect, Passion, Simplicity,...

  • Rental Service Supervisor

    24 hours ago

    Mississauga, Canada Preferred Car and Truck Rental Full time

    Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - ** Tasks**: - Hire and train or arrange for training of staff - Order merchandise - Authorize return of merchandise - Establish work schedules - Resolve issues that may arise, including customer requests, complaints and supply shortages - Organize and maintain...

  • Heavy Equipment Service Administrator

    7 months ago

    Mississauga, Canada Stephenson's Rental Services Full time

    **Who we are** Stephenson’s Rental Services is a Canadian success story spanning over 70 years and 500 employees looking to expand our team with new **diverse** and **talented **individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through **Respect, Passion,...

  • Customized Solutions Specialist

    7 months ago

    Mississauga, Canada Stephenson's Rental Services Full time

    **Who we are** Stephenson’s Rental Services is a Canadian success story spanning 70 years and over 500 employees looking to expand our team with new **diverse** and **talented **individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through **Respect, Passion,...

  • Human Resources Manager, Compensation

    6 months ago

    Mississauga, Canada Stephenson's Rental Services Full time

    **Who we are** Stephenson’s Rental Services is a Canadian success story spanning over 65 years and 500 employees looking to expand our team with new **diverse** and **talented **individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through **Respect, Passion,...

  • Shop Supervisor Mississauga

    4 months ago

    Mississauga, Canada Johnston Equipment Full time

    **Job Summary**: The Shop Supervisor is responsible for the day-to-day operations of the shop department and team. Oversight of all key performance indicators, communications, and coaching/development of the team to meet/exceed the targets. This all supports the effortless customer experience for both our internal and external customers. The Shop Supervisor...