Dispatcher

2 weeks ago

Mississauga, Canada Stephenson's Rental Services Full time

**Who we are**

Stephenson’s Rental Services is a success story spanning over 70 years and 500 employees looking to expand our team with **diverse** and **talented **individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through **Respect, Passion, Simplicity, Progressive Thinking **and a **Family Focus.**

**Why we’re thriving**

We’re successful because we recognize that we are accountable to our employees, and they are at the heart of who we are. At Stephenson’s Rentals, we **invest** in the skills you have today and **support** you in exploring your **growth** through training, career development, and internal hiring. Over 25% of our staff Canada wide have been with us for over 10 years, and we are extremely proud to provide our **unwavering commitment** to becoming your destination employer.

**How you’ll contribute**

As one of our **Dispatchers**, you’ll play a key role coordinating the movement of our truck fleet through:

- Using our software and dispatching our truck fleet throughout Southwestern Ontario to various client and internal sites, fulfilling requests for Heavy/Medium Construction Equipment, Heating Equipment, and Scaffold/Temporary Fencing products
- Using our Rental Management System to process delivery and pick up orders for clients and internal sites
- Communicating delayed orders, partial pick-up or equipment set-up with customers
- Ensuring all trucks have accurate inventory counts, preventing stock-outs and maximizing efficiency
- Cultivating strong relationships across the organization and with our client partners by providing an excellent level of service
- Writing and closing contracts, invoicing equipment pick-up’s, and making outbound calls to our clients
- Summarizing and reporting daily productivity to your supervisor
- Arranging fleet maintenance and service
- Adhering to and promoting our Company Safety Policies, including wearing all required PPE
- Completing other administrative duties as assigned

**What we’re looking for**
- High School Diploma or equivalent
- Strong computer and MS Office proficiency. Prior experience using DSI and Axiom Rental Management systems is a bonus
- Exceptional communication and customer service skills, effectively able to deal with internal staff and clients
- Able to multi-task and work effectively in a fast-paced team environment

**Helping YOU Win**

While you are doing what you’re best at for us, we work to **support** you through:

- Competitive hourly wages with bonus opportunities
- Paid time off
- Extended health care, dental and vision care after 3 months
- Guaranteed 42.5 hours per week, with overtime availability
- Annual uniform and PPE allowance
- Life insurance and RRSP matching
- Discounted gym membership and exclusive store discounts
- Internal career development, mentorship, and apprenticeship options

**Job Types**: Full-time, Permanent

**Salary**: $57,000.00 per year

**Benefits**:

- Company car
- Dental care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person

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