Retail and Training Supervisor
6 months ago
**POSITION TITLE**:
Retail and Training Supervisor
**REPORTS TO**:
Store Manager & Asst. Store Manager at Everything Wine 2401 Millstream Road
**VISION**
Creating a remarkable experience, as we reinvent the modern wine, beer and spirit experience by bringing excellence and innovation,
Without compromise.
**CORE VALUES**
- **Generosity**_
You are generous with your knowledge and time. You make time to go above and beyond with customers and your team. You share candid feedback to help others grow.
- **Humanity**_
We like people who are just good humans. You understand that we are not in the wine business, we are in the people business. We connect with people through their eyes of a good neighbour. You are known for your authenticity, honesty, integrity and humility.
- **Innovative**_
We will always be nimble, embrace and drive change, and challenge the status quo. So don’t get too comfortable. We are forward thinkers, we are manically obsessed with redefining the experience of our industry, we challenge every assumption, and we will make mistakes along the way. But that is inherent to every innovation.
- **Perseverance**_
We accept that we are not perfect, and that failure will happen. We are tenacious, but when things don't work, we pivot and embrace these experiences as information that will guide us forward. We believe in a test and learn environment and remain curious. How you inspire and impact your team drives our company's success and is your number one job.
**Key Accountabilities**:
- Assist with onboarding and training of new team members
- Assist Operations Supervisor with cycle counting and inventory management
- Oversee E-Commerce dept. to ensure there are adequate supplies, assist with escalated customer issues, communicate with shipping/delivery companies
- Order all store supplies (E-Commerce and Office)
- Responsible for completing all month end reports accurately and efficiently
- Assist Store Manager and Assistant Manager with any special projects
- Actively stay on top of customer and industry trends in order to identify opportunities to expand the customer base and increase store traffic
- Lead by example at all times
- Participate in coaching and mentoring of all team members on an ongoing basis throughout the year
- Maintain open communication with the leadership team of any opportunities with your team
**Skills**
Ability to influence, motivate and lead a team to action
Excellent verbal & written communication skills
Critical thinking, problem solving and decision-making skills
Effective time management skills
Customer and staff conflict resolution
Ability to de-escalate a high-stress situation
Ability to analyze and understand a budget/financials
Ability to work in a fast-paced, high volume environment
Creativity skills
**Personality Traits**
High integrity
Works well with others
Highly organized
Detail oriented
Resourceful
Coachable
Desire to be developed and grow
Natural leadership qualities
Compassionate
**Qualifications**
WSET Level 2 (or equivalent knowledge)
4-5 years in customer service or retail industry
2-3 years with supervisory experience
Experience coaching/mentoring a team
Understanding of Microsoft Office Word, Excel and Publisher
Serving it Right certificate
**Company Traits**
People focused
Inclusive and open-minded
Innovative
Authentic
Collaborative
Growth Oriented
**Salary**: $42,000.00-$49,000.00 per year
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
-
Retail Store Supervisor
3 months ago
Victoria, British Columbia, Canada beBee Professionals Full time $55,000 - $75,000Job Title: Sales SupervisorbeBee Professionals in Victoria is seeking an experienced Sales Supervisor to lead our sales team and drive the performance of our retail store.Key Responsibilities:Oversee daily sales operations and ensure the team delivers top-notch customer service.Provide training and coaching to sales associates to enhance their skills and...
-
Retail Manager in Training
4 months ago
Victoria, Canada Showcase Full timeShowcase is seeking a dynamic and experienced Manger In Training to help lead our retail store in Hillside Centre. Showcase is a national retailer with 150 bricks-and-mortar stores in top malls throughout Canada and the USA. Our stores offer emerging trendy products from social media, such as health, beauty, home, toys, tech, and novelty food. Our top...
-
Supervisor of Retail Operations
2 months ago
Victoria, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000beBee Professionals in Victoria is looking for a highly motivated Retail Store Supervisor to join our team. The successful candidate will have a proven track record of managing retail staff and driving sales growth.Key Responsibilities:Lead and motivate retail staff to achieve sales targets.Manage inventory and ensure accurate stock levels.Oversee store...
-
Retail Manager in Training
3 months ago
Victoria, Canada Showcase Full timeAs Manager in Training, you will be responsible with helping lead team of sales associates, ensuring that the store runs smoothly and profitably, and providing excellent customer service. You will report directly to the Store Manager and be responsible for working with manager to achieve sales goals and maximizing profitability. You will be responsible for...
-
Retail Supervisor
2 months ago
Victoria, Canada Liquor Plus Full time**Position Title**:Retail Supervisor **Reports to**:Cailean Farrington (They/them) **Location**:Matticks Farm Liquor Plus Working for Liquor Plus is a great way to interact with your community, make new friends, and impress people with your wine knowledge. If you're like us, you are interested in learning about the amazing offering of local beers, wines,...
-
Lg Field Sales Representative
7 months ago
Victoria, Canada Match Retail Full timeOverview: Match Retail is seeking a passionate Field Sales Representative with a broad knowledge of Home Entertainment products (TVs, Sound bars, Projectors, Monitors & Laptops) to promote brand awareness for our global client. As a Field Sales Representative, you will build and manage client relationships at the corporate, dealer and retail level by...
-
Practicum Supervisor
6 months ago
Victoria, Canada University of Victoria Psychology Training Clinic Full time**About us** The University of Victoria Psychology Clinic is a the graduate training clinic for the Clinical Psychology Graduate Program. The Psychology Clinic in the Department of Psychology, University of Victoria, is an outpatient mental health training facility for clinical psychology graduate students. The Psychology Clinic provides professional...
-
Lg Home Entertainment Field Sales Representative
2 months ago
Victoria, Canada Match Retail Full timeOverview: Here at Match Retail, we are passionate about our people, and we are looking for energetic, tech savvy sales representatives who love to share their passion for home electronics products! If you have the gift of gab and enjoy sharing your knowledge, then this is the role for you. As an assisted sales representative you will be assigned to a...
-
Retail Supervisor
3 months ago
Victoria, Canada Liquor Plus Full time**Position Title**:Retail Supervisor **Reports to**:Mitchell Novak **Location**:Royal Oak Shopping Centre Working for Liquor Plus is a great way to interact with your community, make new friends, and impress people with your wine knowledge. If you're like us, you are interested in learning about the amazing offering of local beers, wines, and spirits, and...
-
Full-time Retail Supervisor
3 weeks ago
Victoria, Canada Fjällräven North America Full timeAre you a passionate retail team leader? Join our Fjällräven team in **Victoria, BC**! **WHAT WE OFFER** Fjällräven benefits include: - RRSP/DPSP retirement plans - Paid Time Off - Medical, dental, vision, critical illness, and accident insurance (full-time staff) - Product discounts and access to our outdoor events - Sustainability focus The wage...
-
Murchie's Hillside Mall Store Supervisor
6 months ago
Victoria, Canada Murchie's Tea and Coffee (Hillside Mall) Full time**Job description - Store Supervisor** **Our Company**: Murchie's Tea & Coffee was founded in British Columbia in 1894. Since then Murchie's has been blending tea and roasting coffee to exacting standards and distributing it through our eight retail stores, grocery stores and food services. Our head office/manufacturing facility is located in Delta and we...
-
Full-Time Retail Supervisor
3 weeks ago
Victoria, Canada Fjällräven North America Full timeAre you a passionate retail team leader? Join our Fjällräven team in Victoria, BC!WHAT WE OFFERFjällräven benefits include:RRSP/DPSP retirement plansPaid Time OffMedical, dental, vision, critical illness, and accident insurance (full-time staff)Product discounts and access to our outdoor eventsSustainability focusThe wage range for this role is $18-$23...
-
Cosmetic Merchandiser
6 months ago
Victoria, Canada Match Retail Full timeOverview: **Match Retail is looking to grow its Merchandising Team!** As a provider of essential services in Canada, Match Retail supports major retailers and brands by assisting with innovation launches - visiting retailers to update their sections and make way for new products. Working on programs for our long-term clients such as L’Oréal, Maybelline,...
-
Cosmetic Merchandiser
2 weeks ago
Victoria, Canada Match Retail Full timeOverview: **Match Retail is looking to grow its Merchandising Team!** As a provider of essential services in Canada, Match Retail supports major retailers and brands by assisting with innovation launches - visiting retailers to update their sections and make way for new products. Working on programs for our long-term clients such as L’Oréal, Maybelline,...
-
Cosmetic Merchandiser
7 months ago
Victoria, Canada Match Retail Full timeOverview Match Retail is looking to grow its Merchandising Team! As a provider of essential services in Canada, Match Retail supports major retailers and brands by assisting with innovation launches - visiting retailers to update their sections and make way for new products. Working on programs for our long-term clients such as L’Oréal,...
-
Supervisor
6 months ago
Victoria, Canada Trees Cannabis Full timeTrees Cannabis is hiring a part time Supervisor to join our team at our location on Fifth St. Nanaimo. Trees is a cannabis retailer committed to sharing our passion for cannabis with our community. This is a part time position with required availability evenings and weekends, and some days. The Supervisor reports directly to the Store Manager and is...
-
Retail Operations Supervisor
6 days ago
Victoria, British Columbia, Canada Bulk Barn Full timeAbout Bulk Barn Foods LimitedBulk Barn Foods Limited is a leading Canadian retailer with over 40 years of experience in providing quality bulk foods to its customers. We are committed to delivering exceptional customer service, maintaining a safe and healthy work environment, and fostering a culture of teamwork and collaboration.Job SummaryWe are seeking a...
-
Store Supervisor Lead
2 months ago
Victoria, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000Job Title: Retail Store SupervisorWe are seeking an experienced Retail Store Supervisor to oversee daily operations and lead our retail team at beBee Professionals in Victoria.Key Responsibilities:Supervise and train retail staff to deliver exceptional customer service and achieve sales goals.Manage inventory levels and oversee store opening and closing...
-
Food store supervisor
6 days ago
Victoria, BC, Canada Bulk Barn Full timeEstablished in 1982, Bulk Barn is Canada's largest bulk food retailer with close to 300 stores and growing! We strive to foster a balanced and flexible culture that benefits both our customers and employees. The Corporate Store Supervisor II is responsible for directly working with the Corporate Store Manager and retail store team to ensure service...
-
Retail Store Supervisor
1 month ago
Victoria, Canada Shefield Express #105 Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - **Work setting**: - Retail business - ** Tasks**: - Assign sales workers to duties - Hire and train or arrange for training of staff - Order merchandise - Authorize return of merchandise - Establish work schedules - Sell merchandise - Prepare reports on...