Retail Supervisor

1 month ago

Victoria, Canada Liquor Plus Full time

**Position Title**:Retail Supervisor
**Reports to**:Cailean Farrington (They/them)
**Location**:Matticks Farm Liquor Plus

Working for Liquor Plus is a great way to interact with your community, make new friends, and impress people with your wine knowledge. If you're like us, you are interested in learning about the amazing offering of local beers, wines, and spirits, and engaging with customers to help them make great choices

**We offer**:

- $200 health & wellness benefit
- Employee Assistance Program (free therapy from Vancouver Island Counselling)
- Scholarship program for students
- RRSP Matching
- Monthly giveaways for Team Members
- Dental + Extended Health Benefits after 3 months for team members working over 24 hours per week (100% employer paid)
- 20% discount at 8 locations across the island
- Tastings & product knowledge
- Birthday gifts
- Uniform reimbursement

***

The Store Supervisor Position is responsible for providing a positive customer experience, creating attractive and creative displays, and continuously learning about our products.

**KEY RESPONSIBILITIES**
- Provides a high level of customer service by greeting customers and making memorable connections.
- **Key holder**: Acts as leader of the store when management is not present
- Responsible for opening and closing the store, including access to the safe, and store alarm.
- **Cash management**: Oversees morning cash documents, till rotations, and reconciliations at the end of the day.
- **Shift planning**: Creates and executes a plan for the shift, assigning tasks to staff and coordinating with other supervisors if present.
- **Staff management**: Holds employees accountable, reviews dress code at the start of shifts, and provides feedback to management on staff performance.
- **Issue resolution**: Handles customer service issues, theft prevention, and assists employees as needed.
- **Record-keeping**: Maintains daily records in the Supervisor log, manages receiving records
- **Product management**: Stock shelves, maintain orderly store, support merchandising display areas, may handle some ordering when relevant
- **Customer orders**: Prepares delivery orders for customers
- Operate equipment

**KNOWLEDGE AND SKILLS REQUIRED**
- Previous cashier and customer service experience in a fast-paced environment, such as retail, hospitality, or food services
- Availability to work weekends/evening shifts
- Serving It Right certification
- Cash handling

**WORKING CONDITIONS**
- Standing / Moving for 4-8 hours
- Lifting and/or carrying merchandise up to 25lbs on a frequent basis
- Lifting above the shoulder

**Requirements**:

- Must be 19+ years of age
- Must have Serving it Right certification

**Job Types**: Full-time, Permanent

Pay: From $20.20 per hour

Expected hours: 40 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Dental care
- Discounted or free food
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Every Weekend
- Weekends as needed

**Experience**:

- Customer service: 1 year (required)
- supervisory: 1 year (preferred)

**Location**:

- Victoria, BC V8Y 2L3 (required)

Work Location: In person

  • Supervisor of Retail Operations

    2 months ago

    Victoria, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    beBee Professionals in Victoria is looking for a highly motivated Retail Store Supervisor to join our team. The successful candidate will have a proven track record of managing retail staff and driving sales growth.Key Responsibilities:Lead and motivate retail staff to achieve sales targets.Manage inventory and ensure accurate stock levels.Oversee store...

  • Retail Store Supervisor

    2 months ago

    Victoria, British Columbia, Canada beBee Professionals Full time $55,000 - $75,000

    Job Title: Sales SupervisorbeBee Professionals in Victoria is seeking an experienced Sales Supervisor to lead our sales team and drive the performance of our retail store.Key Responsibilities:Oversee daily sales operations and ensure the team delivers top-notch customer service.Provide training and coaching to sales associates to enhance their skills and...

  • Retail Supervisor

    3 months ago

    Victoria, Canada Liquor Plus Full time

    **Position Title**:Retail Supervisor **Reports to**:Mitchell Novak **Location**:Royal Oak Shopping Centre Working for Liquor Plus is a great way to interact with your community, make new friends, and impress people with your wine knowledge. If you're like us, you are interested in learning about the amazing offering of local beers, wines, and spirits, and...

  • Retail Store Supervisor Lead

    4 weeks ago

    Victoria, British Columbia, Canada KPT Bath Ltd. Full time

    Retail Store Supervisor Job DescriptionKPT Bath Ltd. is seeking a Retail Store Supervisor to oversee the day-to-day operations of our retail store. The successful candidate will be responsible for managing a team of sales workers, ensuring excellent customer service, and maintaining a high level of product knowledge.Key Responsibilities:Team Management:...

  • Diverse Retail Supervisor

    4 weeks ago

    Victoria, British Columbia, Canada Day to Day Grocery & Produce Full time

    Day to Day Grocery & Produce is seeking a skilled and diverse retail supervisor to join our team. This exciting opportunity will allow you to utilize your expertise in store operations, employee management, and customer service to drive success in our fast-paced retail environment.Job SummaryWe are looking for a dynamic and results-driven retail supervisor...

  • Retail Store Supervisor

    4 weeks ago

    Victoria, British Columbia, Canada Ad Astra Hospitality Group Incorporated dba. Freddie's Market Full time

    Job Title: Retail Store Supervisor - Team LeadAbout the Role:We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Freddie's Market. As a key member of our retail operations, you will be responsible for leading a team of sales associates and providing exceptional customer service.About You:To be successful in this role,...

  • Full-time Retail Supervisor

    2 weeks ago

    Victoria, Canada Fjällräven North America Full time

    Are you a passionate retail team leader? Join our Fjällräven team in **Victoria, BC**! **WHAT WE OFFER** Fjällräven benefits include: - RRSP/DPSP retirement plans - Paid Time Off - Medical, dental, vision, critical illness, and accident insurance (full-time staff) - Product discounts and access to our outdoor events - Sustainability focus The wage...

  • Retail and Training Supervisor

    6 months ago

    Victoria, Canada Everything Wine Full time

    **POSITION TITLE**: Retail and Training Supervisor **REPORTS TO**: Store Manager & Asst. Store Manager at Everything Wine 2401 Millstream Road **VISION** Creating a remarkable experience, as we reinvent the modern wine, beer and spirit experience by bringing excellence and innovation, Without compromise. **CORE VALUES** - **Generosity**_ You are...

  • Full-Time Retail Supervisor

    7 days ago

    Victoria, Canada Fjällräven North America Full time

    Are you a passionate retail team leader? Join our Fjällräven team in Victoria, BC!WHAT WE OFFERFjällräven benefits include:RRSP/DPSP retirement plansPaid Time OffMedical, dental, vision, critical illness, and accident insurance (full-time staff)Product discounts and access to our outdoor eventsSustainability focusThe wage range for this role is $18-$23...

  • Rental Service Supervisor

    2 weeks ago

    Victoria, British Columbia, Canada H.A.L.T. HOLDINGS LTD Full time

    About the RoleWe are seeking an experienced Rental Service Supervisor to join our team at H.A.L.T. HOLDINGS LTD. As a key member of our operations, you will be responsible for overseeing the day-to-day activities of our rental services and ensuring exceptional customer satisfaction.Job SummaryThe successful candidate will have prior experience in a...

  • Retail Store Supervisor

    3 weeks ago

    Victoria, British Columbia, Canada Circle K Full time

    Job DescriptionWe are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Circle K. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.ResponsibilitiesLeadership and Supervision: Supervise and coordinate...

  • Supervisor

    5 months ago

    Victoria, Canada Trees Cannabis Full time

    Trees Cannabis is hiring a part time Supervisor to join our team at our location on Fort St. Victoria. Trees is a cannabis retailer committed to sharing our passion for cannabis with our community. This is a part time position with required availability evenings and weekends, and some days. The Supervisor reports directly to the Store Manager and is...

  • Supervisor

    6 months ago

    Victoria, Canada Trees Cannabis Full time

    Trees Cannabis is hiring a part time Supervisor to join our team at our location on Fifth St. Nanaimo. Trees is a cannabis retailer committed to sharing our passion for cannabis with our community. This is a part time position with required availability evenings and weekends, and some days. The Supervisor reports directly to the Store Manager and is...

  • Retail Store Supervisor

    4 weeks ago

    Victoria, British Columbia, Canada The Root Cellar Full time

    About The RoleWe are seeking a highly skilled and experienced Retail Store Supervisor to join our team at The Root Cellar. In this role, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.Job SummaryThe successful candidate...

  • Store Supervisor Lead

    2 months ago

    Victoria, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    Job Title: Retail Store SupervisorWe are seeking an experienced Retail Store Supervisor to oversee daily operations and lead our retail team at beBee Professionals in Victoria.Key Responsibilities:Supervise and train retail staff to deliver exceptional customer service and achieve sales goals.Manage inventory levels and oversee store opening and closing...

  • Retail Store Supervisor

    4 weeks ago

    Victoria, British Columbia, Canada The Root Cellar Full time

    Job Description:At The Root Cellar, we are seeking a skilled Retail Store Supervisor to oversee the daily operations of our retail store. The ideal candidate will have a strong background in inventory management and leadership, with the ability to motivate and train staff to achieve sales goals. Key responsibilities include:Leading a team of sales workers to...

  • Retail Store Operations Manager

    3 weeks ago

    Victoria, British Columbia, Canada Petro Canada Victoria Full time

    Petro Canada Victoria Retail Store Supervisor Job DescriptionWe are seeking a skilled and experienced Retail Store Supervisor to join our team at Petro Canada Victoria. The successful candidate will be responsible for overseeing the daily operations of the retail store, ensuring that all tasks are completed efficiently and effectively.Job Summary:The Retail...

  • Retail Store Supervisor

    3 weeks ago

    Victoria, British Columbia, Canada Mobile Care Full time

    We are seeking a skilled Retail Store Supervisor to join our team at Mobile Care.Job DescriptionThe ideal candidate will have excellent leadership skills, the ability to multitask, and strong communication skills. They will be responsible for supervising and coordinating the activities of sales workers, assigning tasks, and resolving any issues that may...

  • Supervisor

    6 months ago

    Victoria, Canada Cascadia Liquor Uptown Full time

    Want to be part of a fun, fast-paced, dynamic company with a great culture and incredible benefits & perks? Join us! Cascadia Liquor is in search of a **Supervisor** to join our team at our Cascadia Uptown location! **What Makes Us a Great Employer? **Here are some of the benefits and perks you can look forward to by joining our Team: - Locally owned &...

  • Store Supervisor Lead

    2 months ago

    Victoria, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    Job Title: Retail Store SupervisorWe are seeking an experienced Retail Store Supervisor to join our team at beBee Professionals in Victoria. As a key member of our retail team, you will be responsible for overseeing daily operations, leading our retail staff, and ensuring exceptional customer service.Key Responsibilities:Lead and motivate retail staff to...