Manager, Sustainability Operations

3 weeks ago


Toronto, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Reporting to the Director, Sustainability Outreach, the Manager, Sustainability Operations will drive operational efficiencies and effectiveness through the management and optimization of Sun Life’s Sustainability function’s processes, systems, and technologies.

**What will you do?**

**Budget Management**

Provide structure and governance to all budget activities in Sustainability, and will:

- Manage budget tracking and reporting for Sustainability budgets against annual plans
- Project how the Sustainability Function will perform financially under a variety of scenarios
- Update and reconcile actual spends each month and ensure alignment to forecast, making real-time adjustments
- Lead and contribute to quarterly and monthly reporting with updates on budget spend, pacing, plan-related information for KPI achievement, and ensuring budget targets are met
- Working with Sr. Leaders and Finance, participate in annual budget planning and build the Sustainability Operating Budget;
- Working closely with the leadership team, support the strategic planning of conferences, sponsorships and other sustainability opportunities as part of the sustainability outreach plan

**Supplier Relationship Management**
- Act as the designated Supplier Relationship Manager for the Sustainability team
- Manage new and existing vendor assessments, onboarding and ongoing relationship manager activities on behalf of sustainability team including Request for Information and Request for Proposal
- Coordinate the approval of new vendor agreements working with Strategic Sourcing, Contract management, Legal and marketing leaders
- Manage payment of invoicing for the Sustainability team to align with budget management and forecasting
- Identify opportunities to streamline business processes and systems
- Support the team in the management of procurement, invoicing and budgeting practices

**Operations**
- Provide oversight on projects and operational administrative activities for Sustainability, including some team-led events
- Manage the shared drive to ensure the sharing of best practices across teams and functional partners
- Assume records management duties in compliance with Sun Life’s records management protocols and procedures
- Create and maintain a Sustainability Onboarding program for new employees in Sustainability
- Serve as the Business Continuity Coordinator for Sustainability in support of the annual Business Continuity program
- Serve as the Operational Risk Officer (ORO) and Fraud Officer: OROs are responsible for overseeing day-to-day compliance with the Compliance Risk Management Policy in their functions and addressing responsibilities periodically outlined by the Chief Compliance Officer

**Digital Support**
- Help coordinate posting of digital assets onto our owned Sun Life Sustainability web pages.

**What you need to Succeed?**
- University Degree
- 5-7 years of experience in a related Operations and/or Analytics role
- Ability to work with stakeholders, understand requirements and drive a plan forward
- Proven experience managing large, complex projects and able to handle multiple project priorities in fast paced environment
- Expertise in Microsoft Excel and PowerPoint and SharePoint
- Strong knowledge of project management techniques, tools and methodologies
- Experience in Procurement and/or Strategic Sourcing (i.e. sourcing, contract management or vendor management)

**Assets**:

- Project management designations (PMP, CAPM) are assets but not required.

**What's in it for you?**
- Joining one of Canadas top 25 companies to work for, as recognized by GlassDoor
- Competitive salary and bonus structure influenced by market range data
- Flexible Benefits from the day you join to meet the needs of you and your family
- A friendly, collaborative and inclusive culture

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
74,100/74 100 - 120,800/120 800

**Job Category**:
Sustainability

**Posting End Date**:
17/08/2023



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