Home Care Business Lead
1 month ago
**Key Responsibilities**:
- Develop and implement strategic initiatives to grow the client base and generate new business opportunities (e.g. partnerships with healthcare facilities, client referral programs)
- Build and maintain relationships with healthcare providers, hospitals, community organizations, and referral partners.
- Conduct market research to identify new growth opportunities and stay ahead of industry trends.
- Raise awareness about the company's services through targeted marketing campaigns (e.g. LinkedIn, Facebook, health fairs) and community outreach
- Meet or exceed sales targets by securing new clients and expanding existing accounts.
- Act as a Recruitment Lead for Health Care Aides (HCAs), including:
- Conducting interviews
- Serve as point of contact for clients, caregivers, and case managers to ensure service satisfaction, including conflict resolution and addressing challenging situations.
- Oversee caregiver-client matches to ensure the right fit based on personality, availability, and skill set.
- Recruit, train, and supervise home care staff, including caregivers and nurses, to maintain high-quality service standards.
- Ensure compliance with relevant regulations, licensing requirements, and health and safety standards.
- Manage budgets and resources, track expenses, and coordinate with the accounting department on payroll and invoicing.
**Qualifications**:
- Bachelor's Degree in Business, Marketing, Healthcare Management, Human Resources, or a related field (or equivalent experience, such as 5+ years in home care management or business development).
- Proven experience in business development, sales, or a related field, ideally within home care or healthcare. At least 3-5 years of experience in business development and 2+ years in recruitment are critical for this role.
- Strong communication, negotiation, and relationship-building skills.
- Ability to prioritize tasks and manage time efficiently.
- Previous experience in home care management is an asset.
**Schedule**:
- Monday to Friday, with flexibility for attending sales and business development activities, or attending to client needs
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Recruitment: 2 years (required)
- Business development: 3 years (required)
Willingness to travel:
- 25% (preferred)
Work Location: In person
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