Home Care Business Lead

1 month ago


Calgary, Canada Alivio Care Full time

**Key Responsibilities**:

- Develop and implement strategic initiatives to grow the client base and generate new business opportunities (e.g. partnerships with healthcare facilities, client referral programs)
- Build and maintain relationships with healthcare providers, hospitals, community organizations, and referral partners.
- Conduct market research to identify new growth opportunities and stay ahead of industry trends.
- Raise awareness about the company's services through targeted marketing campaigns (e.g. LinkedIn, Facebook, health fairs) and community outreach
- Meet or exceed sales targets by securing new clients and expanding existing accounts.
- Act as a Recruitment Lead for Health Care Aides (HCAs), including:

- Conducting interviews
- Serve as point of contact for clients, caregivers, and case managers to ensure service satisfaction, including conflict resolution and addressing challenging situations.
- Oversee caregiver-client matches to ensure the right fit based on personality, availability, and skill set.
- Recruit, train, and supervise home care staff, including caregivers and nurses, to maintain high-quality service standards.
- Ensure compliance with relevant regulations, licensing requirements, and health and safety standards.
- Manage budgets and resources, track expenses, and coordinate with the accounting department on payroll and invoicing.

**Qualifications**:

- Bachelor's Degree in Business, Marketing, Healthcare Management, Human Resources, or a related field (or equivalent experience, such as 5+ years in home care management or business development).
- Proven experience in business development, sales, or a related field, ideally within home care or healthcare. At least 3-5 years of experience in business development and 2+ years in recruitment are critical for this role.
- Strong communication, negotiation, and relationship-building skills.
- Ability to prioritize tasks and manage time efficiently.
- Previous experience in home care management is an asset.

**Schedule**:

- Monday to Friday, with flexibility for attending sales and business development activities, or attending to client needs

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Recruitment: 2 years (required)
- Business development: 3 years (required)

Willingness to travel:

- 25% (preferred)

Work Location: In person



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