Home Care Business Lead

1 month ago


Calgary, Canada ABM College Full time
Job Summary: We are seeking a dynamic and motivated Home Care Business Lead to drive business growth and manage our home care operations.  The ideal candidate will have a strong background in sales and business development, with a passion for making a difference in the healthcare sector.  This role is focused on developing relationships, expanding our client base, and ensuring that clients receive exceptional in-home care. Operational management, including Recruitment, will support the quality and efficiency of service delivery.  Our mission at Alivio Care is to provide compassionate, high-quality home care that enhances the quality of life for our clients and their families.  We value respect, integrity, and commitment to delivering excellent care.
Key Responsibilities:
  • Develop and implement strategic initiatives to grow the client base and generate new business opportunities (e.g. partnerships with healthcare facilities, client referral programs)
  • Build and maintain relationships with healthcare providers, hospitals, community organizations, and referral partners.
  • Conduct market research to identify new growth opportunities and stay ahead of industry trends.
  • Raise awareness about the company's services through targeted marketing campaigns (e.g. LinkedIn, Facebook, health fairs) and community outreach
  • Meet or exceed sales targets by securing new clients and expanding existing accounts.
  • Act as a Recruitment Lead for Health Care Aides (HCAs), including: 
    • Sourcing qualified candidates
    • Conducting interviews
    • Hiring candidates to meet staffing needs for both in-home care and healthcare facilities.
  • Serve as point of contact for clients, caregivers, and case managers to ensure service satisfaction, including conflict resolution and addressing challenging situations.
  • Oversee caregiver-client matches to ensure the right fit based on personality, availability, and skill set.
  • Recruit, train, and supervise home care staff, including caregivers and nurses, to maintain high-quality service standards.
  • Ensure compliance with relevant regulations, licensing requirements, and health and safety standards.
  • Manage budgets and resources, track expenses, and coordinate with the accounting department on payroll and invoicing.
Qualifications:
  • Bachelor's Degree in Business, Marketing, Healthcare Management, Human Resources, or a related field (or equivalent experience, such as 5+ years in home care management or business development).
  • Proven experience in business development, sales, or a related field, ideally within home care or healthcare.  At least 3-5 years of experience in business development and 2+ years in recruitment are critical for this role.
  • Strong communication, negotiation, and relationship-building skills.
  • Ability to prioritize tasks and manage time efficiently.
  • Previous experience in home care management is an asset.
Schedule: 
  • Monday to Friday, with flexibility for attending sales and business development activities, or attending to client needs
Work Location:
  • In-person
We are looking for someone who is excited to be part of a growing team, willing to learn, and eager to help expand our reach while ensuring our clients receive exceptional care. If you are driven by both results and a passion for helping others, we would love to hear from you.

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