Medical Office Assistant

3 weeks ago


Vancouver, Canada WELL Health Technologies Corp Full time

**Position: MEDICAL OFFICE ASSISTANT (MOA)**

**Type: Full-Time**

**Location: False Creek, Vancouver, BC**

**Company Overview**:

- WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients and is publicly traded on the Toronto Stock Exchange under the symbol "
**wellclinics.ca**

**Position Summary**:

- To support False Creek Diagnostics in clinic operations and in delivering patient care. All work should be delivered to standards and procedures established in False Creek Diagnostics procedure manual or otherwise requested by the False Creek Diagnostics medical director.

**Duties**:

- Coordinates patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room.
- Answers enquiries by phone and in person in a helpful, respectful and efficient manner.
- Maintains appointment schedule and manages recalls
- Maintains electronic medical record, including the patient chart. Performs tasks
- (including linking, uploading, and referrals) in support of patient care.
- Ensures exam rooms are stocked appropriately and ensures that they are ready for next patient
- Ensures patient confidentiality.
- Assists physicians when requested.
- Cleans and sterilizes materials and instruments.
- Performs patient prep procedures and documents findings in the patient record
- Performs all other related clinical, administrative tasks or special tasks as required.
- Provides patient care with a customer service lens.

General Skills and Abilities:

- Works well in a team environment
- Good written and verbal communication skills
- Proficiency with a computer. EMR / Med Access skills an asset.
- Speed and accuracy
- Can solve problems
- Has good judgment

Clinical Skills and Abilities:

- Prepare patients and set up exam rooms for complete physicals, including pap set up.
- Accurately measure patient height and weights
- Basic Cardiac Life Support certificate

WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuels our success - this is the WELL Way



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