Parking Guest Ambassador

3 weeks ago


Niagara Falls, Canada Niagara Parks Full time

**Parking Guest Ambassador**

**Niagara Parks is currently recruiting for Guest Ambassadors to join our Parking team for the 2024 season. This position compensates at a rate of $16.88/hr for Seasonal Bargaining Unit and Part-Time employees. Students will be compensated in accordance with Ontario Minimum Wage Legislation**

**ADDITIONAL BENEFITS**
- 4% vacation pay;
- Passes to Niagara Parks attractions to share with family and friends;
- Free entry into all Niagara Parks attractions;
- Access to the Attractions Ontario Reciprocal Program;
- Free transportation on the Niagara Parks WEGO Bus Green Line and Falls Incline Railway;
- Free uniforms and parking;
- Flexible work schedules with the ability to work up to 40 hours a week;
- Employee discounts to Niagara Parks retail stores, culinary experiences, and golf experiences.

**Seasonal Bargaining Unit and Part Time Employees Specific**:

- Additional $1.43/hr for each hour worked in lieu of benefits (seasonal bargaining unit only);
- Eligible to enroll the company defined benefit pension plan.

**QUALIFICATIONS**
- No formal education required. Demonstrated knowledge and experience preferred.
- Previous cash experience is considered an asset.
- Knowledge of cash register and cash handling procedures; interpersonal and communication skills, customer service skills; knowledge of NPC facilities and services.
- Knowledge of cleaning procedures and methods, basic math skills; knowledge of relevant health and safety procedures.

**DUTIES & RESPONSIBILITIES**
- Assists the Manager or Supervisor with display, merchandise, and price changes, as needed.
- Reports any discrepancies to the Manager or Shift Supervisor.
- Operates a POS system to enter transactions, and contacts Supervisor for non
- routine transactions.
- Follows established policies and procedures regarding money handling to protect against counterfeit bills.
- Assists in monitoring and reducing shrinkage.
- Audit/balance cash register at the end of the day.
- Secure workstations at the end of shift.
- Opens/closes location.
- Required to work weekends, shift work, and holidays.
- Providing knowledge of Niagara Parks attractions and passes, venues including hours of operation, bus routes, Accessibility.
- Provide guests with information, make suggestions, and give directions.
- Complies with the Occupational Health and Safety Act, First Aid, and established policies and procedures.
- Provides guests with information regarding all Niagara Parks Attractions.
- Maintaining a high level of professionalism with guests
- Promotes a positive image of the Niagara Parks Commission.
- Provides quality customer service that meets NPC standards; refers all concerns to Supervisor.
- Assists with various organization and cleaning duties
- As assigned.

**Job Type**: Seasonal

**Salary**: $16.88 per hour

**Benefits**:

- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person

Application deadline: 2024-05-31



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