Sales Support Coordinator

6 months ago

London, Canada Trudell Healthcare Solutions Full time

Are you passionate about providing marketing support to both internal and external customers?
- Do you enjoy teaching and training others on best practices and proper product use?
- Do have an interest in learning the business side of the healthcare industry?
- If you responded yes to the above questions, Trudell Healthcare Solutions Inc. “(THS)” currently has an exciting opportunity for you as a **Sales Support Coordinator**

**Our Company**:Trudell Healthcare Solutions Inc. is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian healthcare market. With a skilled, knowledgeable and motivated team, the company is committed to exceeding our customer’s expectations in delivering cost effective solutions to improve patient outcomes.

**The Position**:

- This position provides support directly to the Product Managers and indirectly to the Sales and Customer Experience teams.
- The Product Coordinator will support and facilitate requests from the Sales and Marketing teams.
- The Sales Support Coordinator will be responsible for the marketing inbox and will support product information requests as well as conference requests.
- This position is also responsible for building strong working relationships with the sales team and maintaining cross functional collaboration.

**Key Responsibilities**:
**Business Development**
- Utilize vendor websites and external resources to maintain up to date knowledge of product lines.
- n conjunction with the Product Manager, support the creation of business plans for select products.
- Participate in the execution of clinical implementation plans for key products.
- Remain abreast of evolving product trends, customer needs and sales team leads.
- Maintain and grow vendor relationships.
- ** Product & Sales Support**
- Develop extensive knowledge of supplier products to effectively source competitive cross references.
- Maintain product related information within ERP.
- Maintain effective management of the product set up process.
- In conjunction with the Product Manager and Finance assist to establish a pricing strategy.
- Analyze product and market trends to develop insights and build opportunities.
- Participate in quarterly business reviews as required.
- Manage the Marketing inbox.
- Participate in RFX review and responses as required.
- Develop an understanding of the RFP bid process as defined by the Product Manager.
- Provide marketing campaign support.
- Support the T&E process for the Sales team.
- Support the development/maintenance of online product education platform for ongoing learning of sales and marketing team.
- ** Communication**:

- Ensure communication is effective and informative regarding upcoming changes or additions to products as well as issues which may affect the quality of products.
- Ensure high responsiveness and clear communication to the Sales team.
- Collaborate with other functional areas across THS to resolve issues and seek out new ways to improve the business.
- ** Administration**
- Act as back-up for Digital Marketing Associate.
- Ensure cooperation with special projects as required.

**Requirements, Qualifications & Skills**:
**Education and Experience**
- University Degree in Business, Marketing or equivalent.
- Minimum three (3) years’ experience in a similar marketing role.
- Experinence in the Healthcare industry is preferred.
- Knowledge of Medical terminology and product usage in the field is an asset.
- Works well independently
- Strong interpersonal skills

**Essential Duties**:

- Fluent in English both written and oral
- Ability to lift up to 50lbs (25kg)
- Ability to travel
- ** Working Conditions**:

- Hybrid Home/ Office Setting.
- Frequent interruptions.
- Compensation based on a regular work week of thirty-seven and one half (37.5) working hours, with additional working hours as required to meet ongoing business demands and to fulfill job responsibilities.

**What We Offer**:
In addition to fair and equitable compensation and the excitement of working for a growing and reputable company, we offer:

- Challenging careers that provide the opportunity to learn constantly
- Clear, consistent, and demonstrated values
- A positive and motivating Corporate Culture
- Encouraged Professional Development
- Employee Recognition for Milestone Anniversaries
- Regular Performance Appraisals
- Regular Salary Reviews
- Comprehensive Group Family Benefits including:

- Health and Dental Benefits
- Pension Plan
- Life Insurance
- Employee Assistance Plan
- Disability Insurance
- Out of Country Insurance Coverage
- Paid Sick Days
- 3 weeks paid vacation to start

**_“Sales Support Coordinator
- THS”, _**to Human Resources, at
**.**

Since 1922, Trudell Healthcare Solutions Inc., a member of the Trudell Medical Group, has been a stable and financially sound Canadian-based employer, headquartered in London, Ontario. For over 90 years, we have enj

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