Field Support Coordinator

6 months ago

London, Canada WS Audiology Americas Full time

HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey. Join the team that’s changing lives _

We’re seeking a **Full-Time, Permanent Field Support Coordinator** to support our growing team This role will be remote with frequent travel across the region (Western Ontario - Fort Erie, London, Windsor, Goderich).

**What it’s all about**:
**What’s in it for you?**
- Attractive compensation package with profit-sharing opportunities
- Benefits starting on your first day
- RRSP program + employer matching
- Educational Assistance and Health & Wellness programs
- Generous travel allowances and mileage for applicable roles Mentorship and professional development opportunities

**What you will do**:

- Facilitating a positive and effective experience through onboarding, training, and shadowing support to new employees. Provide ongoing post care for new employees and address any training-related concerns
- Deliver and motivate trainees through effective training methodologies (on-the-job, simulation, knowledge-based, and experiential) via virtual, ILT, e-learning, and blended
- Assist in the development and implementation of training programs and content
- Provide coverage for Client Care Coordinator duties when team members are on vacation, sick, or require additional assistance
- Collaborate with Audiology & Training to maintain consistency in training delivery
- Travel within the region as needed to ensure consistent and standardized training delivery
- Assess onboard talent risks to identify potential challenges and gaps in the onboarding process and post care
- Create & maintain Standard Operating Procedures by assisting in ensuring best practices are adhered to at centre level such as schedule management, patient recall process, patient database and files
- Other duties as assigned

**What we are looking for**:

- Minimum of 1 year or more proven success and experience in a training role
- Exceptional people skills and ability to train and influence
- Experience in an environment with an emphasis on sales, client interaction, and having to work with multiple tasks is required.
- Proven ability to build strong relationships with internal/external customers and other stakeholders
- Excellent written and oral communication skills; ability to communicate appropriately with a variety of stakeholders (peers, management, suppliers, customers, etc.)
- Excellent organizational skills: ability to work under pressure, prioritize, and manage time efficiently
- Strong ability to work independently and identify priorities
- Comfortable with shifting priorities based on company needs
- Industry experience - a strong asset
- Ability to frequently travel throughout the region

  • Field Support Analyst

    6 months ago

    London, Canada A&R Solutions Full time

    **Field Support Analyst, A&R Solutions** **Position overview**: Reporting to the Regional Field Manager, the field support analyst is responsible for supporting IT operations across regional customer sites. Field support analysts must troubleshoot, diagnose, repair, and maintain hardware and software to ensure efficient and up-to-standard systems. Field...

  • Field Sales Coordinator

    6 months ago

    London, Canada Wonderbrands Full time

    Job Posting: **Company** Wonderbrands, is a leading Canadian bakery with 140 years of experience in baking packaged breads. We are the makers of Wonder Bread, Country Harvest, D’Italiano, Gadoua, and Casa Mendosa. We have a network of 14 Bakery Manufacturing facilities across Canada. **Our Program** Do you have a passion to innovate and a desire to...

  • Financial Services Coordinator

    2 weeks ago

    London, Ontario, Canada PHSS Support Services Full time

    Job SummaryWe are seeking a detail-oriented Financial Services Coordinator to join our team at PHSS Support Services. As a key member of our finance department, you will be responsible for assisting with financial record-keeping, account management, and reporting.This is an excellent opportunity for an organized individual who is proficient in bookkeeping...

  • Personal Support Assistant

    1 week ago

    London, Ontario, Canada MIRANDAS HOUSE SUPPORT SERVICES Full time

    Job Title: Personal Support AssistantMirandas House Support Services is seeking a dedicated and compassionate Personal Support Assistant to join our team.The successful candidate will provide high-quality care and support to clients in their homes, ensuring their physical, emotional, and social needs are met.This is a permanent, full-time position with an...

  • Marketing Support Coordinator

    5 months ago

    London, Canada Trudell Healthcare Solutions Full time

    **Are you passionate about providing marketing support to both internal and external customers?**: - ** Do you enjoy teaching and training others on best practices and proper product use?**: - ** Do have an interest in learning the business side of the healthcare industry?** We at Trudell Healthcare Solutions “(THS)” are looking for an individual who...

  • Field Technical Support Specialist

    1 week ago

    London, Ontario, Canada Best Buy Full time

    Job Title: Field Technical Service RepresentativeAbout the Role:We are seeking a skilled and enthusiastic Field Technical Service Representative to join our team. As a Field Technical Service Representative, you will be responsible for providing technical support to our customers in their homes.Responsibilities:Provide delivery, installation, and repair of...

  • Complex/palliative Care Coordinator

    5 months ago

    London, Canada Home and Community Care Support Services Full time

    **Job Description**: Home and Community Care Support Services South West is seeking **Complex Care Coordinators**! What is a Care Coordinator? Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of...

  • Community/chronic Care Coordinator

    5 months ago

    London, Canada Home and Community Care Support Services Full time

    **Job Description**: Home and Community Care Support Services South West is seeking **Community Care Coordinators**! What is a Care Coordinator? Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of...

  • Community/chronic Care Coordinator

    5 months ago

    London, Canada Home and Community Care Support Services Full time

    **Job Description**: Home and Community Care Support Services South West is seeking **Community Care Coordinators**! What is a Care Coordinator? Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of...

  • Community/chronic Care Coordinator

    5 months ago

    London, Canada Home and Community Care Support Services Full time

    **Job Description**: Home and Community Care Support Services South West is seeking **Community Care Coordinators**! What is a Care Coordinator? Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of...

  • Community/chronic Care Coordinator

    5 months ago

    London, Canada Home and Community Care Support Services Full time

    **Job Description**: Home and Community Care Support Services South West is seeking **Community Care Coordinators**! What is a Care Coordinator? Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of...

  • Hospital Care Coordinator

    6 months ago

    London, Canada Home and Community Care Support Services Full time

    **Job Description**: Home and Community Care Support Services South West is seeking **Hospital Care Coordinators**! What is a Care Coordinator? Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of...

  • Hospital Care Coordinator

    5 months ago

    London, Canada Home and Community Care Support Services Full time

    **Job Description**: Home and Community Care Support Services South West is seeking **Hospital Care Coordinators**! What is a Care Coordinator? Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of...

  • Community/chronic Care Coordinator

    5 months ago

    London, Canada Home and Community Care Support Services Full time

    **Job Description**: Home and Community Care Support Services South West is seeking **Community Care Coordinators**! What is a Care Coordinator? Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of...

  • Community/chronic Care Coordinator

    5 months ago

    London, Canada Home and Community Care Support Services Full time

    **Job Description**: Home and Community Care Support Services South West is seeking **Community Care Coordinators**! What is a Care Coordinator? Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of...

  • Social Worker

    5 months ago

    London, Canada Field Trip Health Full time

    **About Field Trip Health** Field Trip Health operates five psychedelic-assisted psychotherapy clinics across the country, including Thunder Bay, Sault Ste. Marie, Ottawa, Toronto, and Vancouver. At Field Trip Health, our primary focus is Ketamine Assisted Psychotherapy (KAP), a combination of Ketamine and Psychotherapy, which has shown to be 70% effective...

  • Financial Clerk Position in a Dynamic Support Services Environment

    2 weeks ago

    London, Ontario, Canada PHSS Support Services Full time

    We are seeking a skilled Financial Clerk to join our team at PHSS Support Services. This is an excellent opportunity for an individual with experience in accounting and bookkeeping to grow their career.Job SummaryThe Financial Clerk will be responsible for maintaining accurate financial records, preparing tax returns, and reconciling accounts. Strong...

  • Sales Support Coordinator

    6 months ago

    London, Canada Trudell Healthcare Solutions Full time

    Are you passionate about providing marketing support to both internal and external customers? - Do you enjoy teaching and training others on best practices and proper product use? - Do have an interest in learning the business side of the healthcare industry? - If you responded yes to the above questions, Trudell Healthcare Solutions Inc. “(THS)”...

  • Support Worker

    5 months ago

    London, Canada Extended Families Support Services Full time

    Extended Families is a private local company which provides home and community support services for individuals and families in London and Middlesex. Support services may be provided to seniors, individuals with developmental, intellectual, mental or physical disabilities, and their family members. We are currently recruiting support workers to provide...

  • Survey Field Technician

    5 months ago

    London, Canada Dreamforce Services Inc. Full time

    **Key Responsibilities**: - Take direction from Project Lead to understand the scope of work and critical data items to complete the survey correctly including clear correspondence with Project Lead and OLS to ensure smooth office and field operations. - Use and maintain survey instruments, GPS field equipment, GNSS equipment, robotic total stations, data...