Front Desk Coordinator

3 months ago


Kingston, Canada BGC South East Full time

BGC South East is hiring

**Front Desk Coordinator**

Location - Robert Meek Community Youth Centre (559 Bagot St)

Position Timeline - one year contract

Hours - **Monday to Friday between the hours of 9:30AM-5:30 PM**

Rate of pay - $18.50/hour

**Overview**:

- Greeting all partners and individuals entering the building
- Answering questions & directing public
- Administrative duties

**Key Responsibilities**:

- Understanding the importance of the position as being first point of contact for parents, members and staff at the club
- Ensuring the front desk and lobby area is tidy and presentable during the hours of operation of the facility
- Ensuring that each individual entering the facility is greeted and attended to in a professional manner that well represents the club and its values
- Knowledge of other agency and community partners in the building and being able to direct individuals and informing of contact information
- Answering and forwarding calls in professional and kind manner
- Assisting with sign-in and sign-out procedures for before and after school, camps etc. in accordance to Ministry guidelines and requirements
- Accepting and tracking payment/fees for programming, rentals, parties and events
- Assisting with new registrations
- Informing parents and guardians of important information, upcoming events etc.
- Managing and updating database with member information and program statistics when needed
- Complete daily log in communication book.
- May be responsible for locking and unlocking front door as well at managing alarm system
- Assisting with Summer Camp member sign in procedures
- Assisting campers to program rooms

**Job Requirements**:

- Degree or Diploma in General Office Administration (or equivalent) is an asset
- Up to date CPIC/Police Check (within last 6 months) with Vulnerable Sector Check
- Up to date record of immunizations (including TB, TD & MMR)
- High Five
- Principles of Healthy Childhood Development (PHCD) Training is an asset
- Current First Aid & CPR Level C
- Comfortable working in a child based environment

**Salary**: $18.50 per hour

**Benefits**:

- Employee assistance program

Schedule:

- Monday to Friday

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person


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