Manager, Project Management

3 days ago

Oakville, Canada Impact XM Full time

**Manager, Project Management**

Impact XM develops solutions for virtual and live events. We are looking for a **Manager, Project Management,** to join our team. The Manager, Project Management, is responsible to ensure that the Project Management team is effectively, accurately & efficiently managing all assigned projects as per Global Project Management mandate. In collaboration with Global Sales & Global Operational departments on work order accuracy, timing and detail. Work with Global Project Management on refining processes, systems & tools that will strengthen the support provided. Participate in regular Production meetings.

**RESPONSIBILITIES**:

- Adhere to all Global Impact XM processes and policies accurately and efficiently.
- Ensure that the Project Management team is managing all assigned projects in accordance with Impact XM policies and practices to best meet project needs.
- In addition to supervising local Project Management team, effectively Project Manage projects.
- Complete final event costing within 12 days following the close of each event, and invoice accurately (with input from the Account Director)
- Assess packing lists, final show services order packets and detail drawings for accuracy.
- Strive for continuous improvement through completion of Post Project Reports, regular 1:1 meetings, and knowledge sharing with the broader team
- Implement and oversee all training and onboarding of new Project Managers across the Impact XM organization.
- Identify efficiencies in the IXM project management process and systems.
- Meet regularly with the Managers, Project Management to review best practices, new developments, issues/challenges and system or process updates.
- Coach and counsel of staff by establishing regular 1:1 meetings with team members, to review project/program status, coaching & development progress, and assess areas for improvement/training
- Dialogue with Sales & Operations individuals to assess training and development opportunities, new processes & strategies.
- Regular team meetings to review new processes, gather feedback for other departments, and communicate organizational updates.
- Support Global Estimating efforts.

**REQUIREMENTS & SKILLS**:

- Bachelor's degree (B. A. or B.S.) from four-year college or university; and 5-10 years’ experience as a Project Manager in the exhibit industry or similar experience successfully executing projects and programs and/or training; or equivalent combination of education and experience.
- Must be passionate about working with people and be customer centric.
- Possesses an aptitude for Structural Mechanics with the ability to read and interpret blueprint drawings.
- Thrives in an entrepreneurial and independent environment.
- Embodies flexibility, open-mindedness and receptivity.
- Actively works out solutions.
- Identifies something valuable in being part of a team and ability to effectively collaborate.
- Effective communication skills are required: including the ability to make effective presentations; prepare written documentation including proposals, quotations and letters; maintain accurate and complete client and project files.
- Must be able to develop excellent rapport with existing and prospective clients.
- Must have a good “business sense”.
- Exhibit the ability to multi-task, sell, and operate under severe time constraints and immovable deadlines. Good organization, detail and follow-up skills are required.
- Proficient in using Microsoft office programs.
- Experience in CRM is an asset.
- Exhibit familiarity with show rules and regulations related to exhibit designs.
- Demonstrated knowledge of production materials and the extent to which these may be utilized in exhibit production.
- Flexibility and willingness to work extended hours when/as required.

**About Impact XM**

Impact XM is a global event and experiential marketing agency that empowers brands to power business—and has nearly 50 years in business to prove it. From events, exhibits and environments to digital engagements and consumer activations, we create experiences that connect brands and consumers in a meaningful way. This ensures we live up to our name by making a positive impact on people’s lives and our clients’ business.

**OUR BRAND - What We Believe**
**Passion**
is Paramount - We love what we do, take pride in doing it and celebrate what we accomplish.
**ABC**
Always Be CURIOUS - We explore the possibilities, discover innovative solutions, and learn from experience.
**We>Me**
Collaboration and transparent communication creates our best work.
**Trust**
is Earned - We are defined by our actions and held accountable to our co-workers, clients, and outcomes.
**Respect**
is Given - We understand, acknowledge, and appreciate the perspective and actions of others.

**Impact XM Benefits**

Impact XM offers a comprehensive benefit package including: Medical, Dental, Vision, Life, AD&D, LTD, RRSP & DPSP, Flexible Time Off and Holiday pay

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