Branch Manager

7 months ago

Sarnia, Canada DNOW Canada ULC Full time

DNOW is an industry-leading provider of oilfield supplies to the upstream, midstream, and downstream and industrial markets. We also offer supply chain solutions such as procurement, inventory, warehouse management logistics, safety and turnaround support services, project management, and business process and performance metrics reporting.

**Why join us at DNOW?**
- RRSP matching
- Growth opportunities
- Comprehensive Benefits
- Employee discounts
- Paid Time Off
- Employee Assistance Program

As a Branch Manager for our Sarnia location, you initiate and follow continuous change; you can motivate staff by utilizing professionalism driven by the highest ethical standards. The branch manager oversees the everyday coordination and operation of the branch.

**Your Success Will Be Defined By Your Ability To**:

- Establish & initiate strategies to increase market share; target sales growth that meets or exceeds your budget.
- Develop customer relationships and ensure satisfaction through operational excellence.
- Work collaboratively with colleagues and staff to provide exceptional customer service.
- Measure, assess, and continuously improve employee, vendor, and customer relationships.
- Provide overall leadership and direction while maintaining a secure environment and a respectful, team-oriented workplace.
- Monitor overall branch performance with attention to safety and environmental issues, providing solutions for ongoing continuous improvement.
- Ensure employees are operating according to DNOW’s Policies & Procedures.
- Bring out the best of the staff by providing leadership and guidance; aid them in their professional development through goal setting.
- Execute branch and corporate strategy and collaborate with other groups.
- Monitor overall branch performance, providing solutions to problems that repeatedly affect branch performance or could lead to future issues.
- Develop and implement effective branch and business planning that will ensure the effective completion of area functions in accordance with corporate guidelines
- Actively market DNOW products and services, seek market growth opportunities in addition to maintaining collaborative and profitable relationships with customer organizations
- Liaise with other areas of the business (supply chain, finance, HR, other branches).
- Performs other duties and tasks as assigned from time to time by management and will be required by the needs of the business.

**Your Strengths Include**:

- Previous technical sales experience in the energy industry will be considered an asset.
- Previous leadership experience is an asset.
- Knowledge of MRO, PVF, and ALS materials, products, and marketplace is an asset.
- Knowledge of the local marketplace and the oil field supply business is desirable.
- Ability to manage competing deadlines and commitments.
- Outstanding interpersonal skills with the ability to establish trust and build relationships.
- Understands the nuances of customer/ market needs and how to meet these in a profitable manner.
- Ability to lead and manage all moving parts in a complex organization through multi-tasking to maintain control of operations
- Experience with Microsoft Office, Excel, and SAP is considered an asset.
- Valid driver’s license required and an acceptable Driver’s Abstract.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Work Location: In person

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