Bilingual Accounts Receivable/customer Service
1 month ago
This dynamic, growing organization is currently recruiting for a Bilingual Accounts Receivable/ Customer Service. We are looking to grow our team with people who share our energy and enthusiasm for creating the best experience for our customers.
iFinance Canada Inc. is a national consumer financing company that’s offered an array of financing to Canadians since 1996.
This position is a great opportunity to build on existing customer service skills as well as to fine tune your multi-tasking abilities, while developing your communication and problem-solving skills. You'll also be able to use both French and English languages daily in this fantastic team environment.
Key responsibilities of the position include:
- Inbound/outbound collection calls (no tele-marketing; no auto-dialer)
- Reviewing accounts and make payment arrangements with clients
- Skip Tracing
- Quote payout balances
- Update Client contact & account information
- Respond to client enquiries
- Providing superior professional service to valued clients
Position Benefits:
- Very stable company
- Positive environment and good hours
- Competitive salary with incentive program
- Superior benefits including extended health care, gym membership and RRSP plan.
- Fluent in both English and French - testing will be required
- Exceptional customer service experience
- Excellent communication and problem solving skills, quick thinker
- Positive individual with very good attention to details
- Must be able to work independently, as well as in a team environment
- Punctual, professional and reliable.
- Good references - thorough background check will be required
Must be willing to work full range of shifts within the following hours:
- Monday to Friday: 8:30am to 9:00pm EST
- Saturday: 9:00am to 5:00pm EST. Approximately once a month
This is an excellent, full time permanent position with a well known company. The position is located in Yorkville (Bay /Bloor) and is easily accessible by TTC.
iFinance Canada is an equal opportunity employer and will make accommodations available to applicants with disabilities upon request and throughout the entire recruitment process.
**Job Types**: Full-time, Permanent
**Benefits**:
- Extended health care
- RRSP match
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
**Experience**:
- accounts receivable: 1 year (preferred)
**Language**:
- English and French Fluently (required)
Work Location: Hybrid remote in Toronto, ON M4W 3B8
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