Services Sales Onboarding Facilitator

4 days ago

Toronto, Canada Salesforce Full time

**Job Category **:Customer Success Group

**Job Details**:
**Details**
- Expand the current new hire program to achieve an industry-leading onboarding experience for Salesforce Professional Services Sellers and define feedback loops for content and program improvements
- Add collaboration and interactivity to self-paced programming with regular check-ins and group trainings
- Align recruiting and onboarding with a predetermined cohort of new hires aligned to your oversight
- Partner with our experienced Go to Market teams to develop creative programs and events to drive enablement and qualified shadowing opportunities
- Track and report the progression of aligned cohort
- Develop a comprehensive understanding of typical challenges faced by people leaders and new hires and appropriately map enablement solutions, continually building on feedback from stakeholders
- Provide live demonstrations and trainings, adding personal dimensions and real life experiences to onboarding program
- Specialization needed with operations, delivery methodology, and sales

**Minimum Qualifications**
- Bachelor's degree from an accredited University is strongly preferred
- 2-3 Years of sales or training experience
- Proven experience mentoring and coaching sellers
- Selfstarter with the ability to thrive in ambiguity
- Executive-level communication and interpersonal skills
- Ability to prioritize, multi-task, and perform effectively under pressure
- Strong knowledge of business processes (Sales, Marketing, Service, Support), and the ability to link business processes with product/technical solutions.
- Expertise facilitating internal meetings and presenting to an executive level audience in a concise, inspirational and convincing manner
- Collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environment
- Deep understanding of customer success principles, approaches and considerations with ability to share this understanding with others
- Knowledge of sales organizations and approaches
- One or more Salesforce certification a plus
- Quickly learn, synthesize and simplify information for other's consumption

**Accommodations**:
**Posting Statement**:
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce welcomes all.

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