Solutions Consultant

2 weeks ago


Toronto, Canada Rockwell Automation Full time

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

**Job Description**:
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are problem solvers that take pride in how the work we do changes the world for the better.

As a Solution Consultant, you will support our customers in a variety of client facing situations. This role is remote friendly and will report to the Manager, Solution Consulting.

In this role, you will be able to work remotely from a home office, but will be required to travel up to 20% of the time.

**What you will do**:

- You're comfortable representing Fiix by Rockwell Automation to anyone, in any setting whether that be through a phone call, an online demo, or face-to-face meeting.
- Empower customers to get the most out of Fiix by Rockwell Automation products by understanding their business needs and goals and then developing and sharing best practices to increase customer ROI and expand their product adoption will be key to your success.
- Support our Account Executive Sales team with our growing and highly engaged customer base.
- Provide feedback directly from users into the product organization for enhancements or to improve current workflows
- Identify client needs during discovery and support sessions.
- Prepare targeted demonstration scripts, environments, and support content.
- Give effective product demonstrations to growing customers.
- Respond to RFPs/RFIs and other tender documents.
- Work with our internal product team to steer feature and function development.
- Travelling as required to deliver onsite demonstrations, attend trade shows, and other functions (


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