Deskside Support Analyst

3 weeks ago


Vancouver, Canada Compugen Inc Full time

**About Compugen**

Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.

If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference.

**Compugen is looking for a Deskside Support Analyst for a 6 month contract starting immediately. This role is onsite.**

**Responsibilities**:
Technical Support responsibilities will include some or all of the following:

- Organization, setup and support of onsite AV equipment for training events, business meetings, conferences, presentations, etc
- Support for office equipment (e.g. printers, MFP’S, projectors and faxes)
- Support for Smart Phones/Tablets (e.g. Android, iOS tablet devices etc.)
- Support for Video conferencing, VOIP and Multimedia technologies
- End User Device re-imaging
- Requests for the installation, upgrade, relocation and removal of End User Devices
- Requests for the installation, upgrade and removal of software packages
- Support hardware moves and relocation projects as required
- Other duties as required

**Qualifications**:

- Post-Secondary degree or diploma in IT/Computer Science
- 1 to 3 years’ experience in providing onsite technical support
- Demonstrated high level of proficiency in Deskside & Office hardware and software including AV
- Ability to work under pressure while maintaining quality and consistency of service
- Good administration skills and attention to details
- Good verbal and written communication skills
- Excellent interpersonal and client service skills

**Equity Statement**

Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs



  • Vancouver, Canada Compugen Inc Full time

    **Job Title** - Deskside Support Analyst **Vacancy No** - VN5596 **Work Location** - Vancouver, BC **Job Details** **Position**: Deskside Support Analyst**Location**: Vancouver **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate...

  • Deskside Support

    2 months ago


    Vancouver, Canada Compugen Inc Full time

    **Job Title** - Deskside Support **Vacancy No** - VN469 **Work Location** - Vancouver, BC **Job Details** **About Compugen** - Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new...

  • Deskside Support

    1 month ago


    Vancouver, Canada Compugen Inc Full time

    **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and...

  • Deskside Support

    1 month ago


    Vancouver, Canada Compugen Inc Full time

    **Job Title** - Deskside Support **Vacancy No** - VN5731 **Work Location** - Vancouver, BC **Job Details** **Position**: >**Location**: > **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help...

  • Support Analyst

    1 week ago


    Vancouver, Canada KPMG Full time

    Overview: At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity The Support Analyst role is located in Vancouver, BC. The Support Analyst will report to the Manager of End User Support and is responsible for...

  • Support Analyst

    1 week ago


    Vancouver, Canada KPMG-Canada Full time

    **Overview** At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity The Support Analyst role is located in Vancouver, BC. The Support Analyst will report to the Manager of End User Support and is responsible for...


  • Vancouver, Canada NTT DATA Full time

    **Req ID**: 68711 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be We are currently seeking a Deskside Support Clerk - FTR- St Pauls Hospital to join our team in Vancouver, British Columbia (CA-BC), Canada...


  • Vancouver, Canada Long View Systems Full time

    **Long View. A career that helps you get more out of life.** *** A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long...


  • Vancouver, Canada Insurance Council of BC Full time

    The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 45,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted travel insurance agents in British Columbia. **Why Work for the Insurance Council?** Work with a great team of people in a...

  • Deskside Technician

    7 days ago


    Vancouver, Canada Coreio Inc Full time

    Coreio is looking for a Deskside Technician to join our Vancouver, BC, team for a long-term contract position (with potential for extension). The individual will be required to be onsite daily. We are looking for individuals who can interact, collaborate, and address end users/clients with the highest standard of professionalism and customer service. **Key...

  • Deskside Technician

    2 days ago


    Vancouver, Canada Gowling WLG Full time

    **ABOUT GOWLING WLG** At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service. Employee...

  • Deskside Technician

    2 weeks ago


    Vancouver, Canada NTT DATA Full time

    **Req ID**: 68720 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be We are currently seeking a Deskside Technician - Full Time Regular - Vancouver (CWH) to join our team in Vancouver, British Columbia...

  • Deskside Technician

    3 days ago


    Vancouver, Canada NTT DATA Full time

    **Req ID**: 68692 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be We are currently seeking a Deskside Technician - FTR - St Paul's Hospital location to join our team in Vancouver, British Columbia...

  • Deskside Technician

    2 days ago


    Vancouver, Canada NTT DATA Full time

    **Req ID**: 68760 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be We are currently seeking a Deskside Technician - FTR - Vancouver (VGH) to join our team in Vancouver, British Columbia (CA-BC), Canada...

  • Deskside Technician

    24 hours ago


    Vancouver, Canada NTT DATA Full time

    **Req ID**: 68695 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be We are currently seeking a Deskside Technician - AUX - St Pauls Hospital location to join our team in Vancouver, British Columbia...


  • Vancouver, Canada Tigera Canada Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Other trades certificate or diploma - Experience: 5 years or more **Work setting**: - Startup company **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides,...


  • Vancouver, Canada Tigera Canada Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Other trades certificate or diploma - Experience: 5 years or more **Work setting**: - Startup company **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides,...

  • Field Tech Analyst

    3 days ago


    Vancouver, Canada NTT Data Services Full time

    We are currently seeking a **Field Tech Analyst** to join our team in **Vancouver, BC**. **Responsibilities**: - Provide deskside assistance to resolve technology issues and provide how-to knowledge transfer to end users on a variety of computer-related issues. - Perform scheduled moves, installations, and cancellations, as well as other MAC-related...


  • Vancouver, Canada KPMG Full time

    Overview: At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. You’ve got big plans. We have opportunities to match, and we’re committed to empowering you to become a better you, no matter what you do. When you join KPMG...


  • Vancouver, Canada KPMG-Canada Full time

    **Overview** At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. You've got big plans. We have opportunities to match, and we're committed to empowering you to become a better you, no matter what you do. When you join KPMG you'll...