Patient Scheduling/admin Control Clerk

1 week ago

Ottawa, Canada Queensway Carleton Hospital Full time

**General Posting Information**

**POSITION**:

- Patient Scheduling / Administrative Control Clerk

**DEPARTMENT**:

- Medical Clinics - Ortho Clinic

**CONDITIONS**:

- Temporary Part-time (0.50 FTE) for approximately eight (8) months

**HOURS**:

- Approximately 37.5 Bi-weekly Hours

**SHIFTS**:

- Days
- 7.5 Hours per shift

**WAGE RANGE**:

- Scale Minimum Maximum
- NONU $26.87/hr $32.57/hr

**RESPONSIBILITIES**:

- Provide clerical, reception, and commuication service and support to the patient care areas and staff to optimize flow of patients and information
- Receive, schedule, file and coordinate all booking requests for Medical Clinics
- Transcribe physician orders as per QCH policy
- Complete Order Entry (OE) - Process paper and electronic requisitions, requesting consults, tests, procedures and follow-up appointments at QCH
- Maintain statistical data as directed and initiating and maintain the daily census, predicted discharges, working with bed board and nursing to facilitate patient flow
- Book porters through teletracking for patient and specimen transport
- Arrange patient transport when required for discharge or transfer to another facility
- Respond to questions and requests from patients and families and direct them to the appropriate persons and resources
- Prepare and close patients’ charts according to administrative policy and unit requirements
- Demonstrate QCH values: collaboration, accountability, innovation and respect

**REQUIREMENTS**:

- Grade 12 education
- Successful completion of/certification in medical terminology from a recognized educational institution
- 1 year related experience
- 6 months clerical/data entry experience (or enrolled in a degree/diploma program)
- Strong information technology/systems skills
- Effective interpersonal skills
- Effective coping skills and the ability to perform multiple demands while working in a fast-paced dynamic work environment
- Work under mínimal supervision, work well within a team and be customer focused

**Please note that according to the Ontario Health and Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code.**
- Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We believe that by fostering an inclusive and diverse community, we can achieve our mission of providing exceptional healthcare services to all individuals with compassion and respect. We encourage applicants from all backgrounds to apply. We welcome those who would contribute to the further diversification of our organization including, but not limited to women, racial or ethnic minorities, First Nations, Inuit, and Métis peoples, persons with Disabilities, and 2SLGBTQI+ communities._

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