Patient Scheduling Clerk

7 months ago

Ottawa, Canada Queensway Carleton Hospital Full time

**General Posting Information**

**POSITION**:

- Patient Scheduling Clerk**DEPARTMENT**:

- Diagnostic Imaging**CONDITIONS**:

- Casual**SHIFTS**:

- Days / Evenings / Weekends
7.5 Hours per shift
- **WAGE RANGE**:

- Scale Minimum Maximum
NONU $24.18/hr $29.01/hr**RESPONSIBILITIES**:

- Receive, schedule, file and coordinate all booking requests for designated Diagnostic Imaging and Cardiopulmonary / EEG procedures
- Communicate professionally and effectively to all patients, physicians, offices and other clerical support areas the date and time of the appointment as well as the patient preparation
- Prepare utilization statistics, schedules when necessary
- Act as communication liaison between patients, nursing staff, service departments and the DI Cardio department teams
- Take direction from the Patient Scheduling Team Leader and liaise with Senior Technologists, key physicians and Directors of DI and cardiopulmonary
- Demonstrate QCH values: collaboration, accountability, innovation and respect

**REQUIREMENTS**:

- Grade 12 education combined with related hospital experience and/or a Ward/Unit Clerk Certificate from a community college
- Accurate keyboarding with a minimum of 50 wpm is essential
- Knowledge of computer programs such as Microsoft Office Suite, Meditech
- Medical terminology
- Strong interpersonal and communication skills
- Demonstrated organizational and prioritization skills
- Ability to work under mínimal supervision, individually and as a member of a team and be customer focused
- Ability to cope effectively with multiple demands and stressful work environment

**PREFERRED**:

- Previous DI Patient Scheduling experience

**Please note that according to the Ontario Health and Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code.**
- Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We believe that by fostering an inclusive and diverse community, we can achieve our mission of providing exceptional healthcare services to all individuals with compassion and respect. We encourage applicants from all backgrounds to apply. We welcome those who would contribute to the further diversification of our organization including, but not limited to women, racial or ethnic minorities, First Nations, Inuit, and Métis peoples, persons with Disabilities, and 2SLGBTQI+ communities._

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