Scheduling Clerk

6 months ago

Ottawa, Canada The Royal Ottawa Mental Health Centre Full time

**Position Information**

**Posting Number**:

- ROM23-408E**Title**:

- Scheduling Clerk (RFT 1.0 FTE)**Position Status**:

- Regular Full-time**FTE**:

- 1**Job Schedule**:

- Days/Evenings/Weekends**Department**:

- Scheduling**Union**:

- CUPE Local 942**Site**:

- Royal Ottawa Mental Health Centre**About The Royal**

As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education.

**Duties**:
The Scheduling Clerk will:

- Collaborate with the Program Managers/After Hours Managers to ensure adequate and appropriate staffing of the hospital is maintained in areas where any of the following or a combination of the following work: registered nurses, registered practical nurses, ward clerks, orderlies, personal care attendants, staffing clerks and child youth counselors.
- Utilize technical support from IT and Kronos (ESP Scheduling system) as appropriate.
- Provide requested reports, schedules and rotations which can be generated by the ESP system.
- Enter shift codes in the staffing system to reflect any changes in daily activities.
- Maintain scheduling records and input transactions into a computerized scheduling system to generate bi-weekly pay.
- Download new employee information & ongoing information from HR, updates seniority lists & sets employees up in ESP
- Maintain confidentiality (Non-disclosure of staff names, addresses or phone numbers to other staff members and /or general public).
- Assure unit coverage for short and long term replacement for vacation, stats, illness, leave of absence, education, etc as requested by Program Managers and/or Directors.
- Maintain and create manual pay cards for staff as required.
- Ensure overtime worked, in charge premiums and responsibility pay is recorded.
- Produce a variety of schedules and reports as identified by the Program Managers and Manager, Centralized Scheduling Office.
- Utilize the ESP staffing system to maintain accurate record keeping; i.e. availability, current telephone/pager numbers etc.
- Maintain current knowledge of five collective agreements and seniority for scheduling
- Maintain an easily accessible filing system.
- Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of The Royal.
- Ensure a work environment that is conducive to The Royal’s Anti-Racism, Harassment & Discrimination Free Workplace Policy.
- Other duties as assigned.

***Qualifications**:

- Completion of Ontario Secondary School Diploma (OSSD) with computer literacy component.
- Minimum of 6 months recent experience with a computerized staff scheduling system is required.
- Good organizational skills with ability to prioritize and multi-task.
- Ability to work with variety of sensitive information and to maintain confidentiality.
- Ability to deal with others effectively.
- Previous clerical experience with excellent attention to detail.
- Good communication and interpersonal skills.
- Ability to work under pressure when required to meet deadlines.
- Knowledge of collective agreements.
- Experience in payroll preparation is an asset.
- Experience working with ESP (Environment for Scheduling Personnel) is preferred.
- English level A- is required in oral comprehension, expression, reading, and writing. Bilingual (French/English) is considered an asset.

**Salary Range**:

- $29.78 to $32.37 per hour**Additional Information**
- All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
- The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.
- All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check as a pre-condition of employment.
- The Royal is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.

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