Spanish Bilingual Inbound Customer Service

5 months ago


Winnipeg, Canada SinglePoint Group International Full time

We are searching for customer service oriented people who want to contribute to a successful organization while growing their careers

This role is **COMPLETELY REMOTE**. Train from home and work from home. We offer **PAID TRAINING,** and a **COMPETITIVE SALARY**.

We have a permanent **full-time opportunity** and the schedule we are currently hiring for is 5 days a week with a rotational schedule between the operating hours of
- Monday to Saturday between 6am to 9:15pm CT

**Responsibilities**
- Assist and market products and services to new and existing customers
- Assist with customer related payment solutions and account discrepancies
- Document customer accounts accurately
- Respect and uphold privacy and protection of customer information
- Meet and exceed individual targets and performance expectations

**Qualifications**
- Must bring your own device. The device must:

- Support Windows 10 (1803 or higher)
- Have at least 8BG of RAM (memory)
- Have at least 500BM of free space (storage/HDD)
- Minimum internet speed at least 10mbps
- Webcam
- Must be Bilingual Spanish/English
- Ability to work independently and within a team and maintain accuracy
- Ability to work flexible shifts
- Strong organizational and active listening skills to determine the appropriate course of action
- Strong attention to detail with excellent written and verbal communication skills
- Proficient computer skills
- Experience in accounts receivables at various stages of overdue payments, call center or customer service environments is a plus

**Compensation**
- Hourly rate of $14.71 which includes vacation pay

**Perks**
- Never come into the Office - train and work from home within Manitoba
- Benefits/Health Care Spending Account
- Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more
- Career and Leadership Development - we are looking for top talent individuals that can grow with us
- In depth training at the start of employment with continuous development and ongoing training throughout
- Rotational work schedule

Thank you for your interest, however only individuals qualifying for this role will be contacted for an interview.

**Join a winning team today**
- We are an equal opportunity employer_**_._**
- Accommodations are available upon request at any_ point in the selection process.#1



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