Customer Service Representative Lead Hand

4 months ago

Clinton, Canada MCDOUGALL ENERGY INC Full time

**CSR Lead Hand**

**Clinton Shell**

**ABOUT THE OPPORTUNITY**:
We are looking for a motivated, results-focused individual to fill a part-time **Customer Service Representative (CSR)** **Lead Hand **position at our **Clinton Shell Gas Bar **located at** **238 Albert St., Clinton, ON. Reporting to the Area Supervisor, this position is responsible for:

- Providing prompt, efficient and courteous customer service to all customers.
- Maintaining a clean, safe, customer friendly work environment.
- Ensure compliance with regulatory bodies as well as company policies and procedures.
- Manage the scheduling and daily operation of the team.
- Reconcile daily sales and ensure all paperwork is accurate and balanced.
- Adhere to all company policies and procedures as prescribed.
- Work with Human Resources, on the management of employees including recruitment, learning/ development and discipline.
- Support and assist the Manager/Area Supervisor will all aspects of retail operations.

**ABOUT YOU**:

- High School diploma or equivalent.
- Three years of customer service experience.
- Supervisory experience preferred.
- Strong customer service, merchandising and organizational skills
- Must be able to communicate clearly and effectively with customers and coworkers.
- Ability to stand for long periods of time.
- Must be able to work night shifts and weekends and holidays.
- Valid G driver's license and reliable form of transportation to and from work.

**ABOUT US**:
**WHAT WE OFFER**:
We offer career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.

Edward Fuels is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodations, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.

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